Runes of Magic US / AU

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Never click through a link on an e-mail. Just to straight to thier site and log in directly.

Doing a reply to the e-mail will not hand out any info if you do not include it. It will only verify that your address is a valid address.

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Don't go to the link, don't type it in, just delete the messages and scan your computer if you opened them. Myself and several players from Govinda recieved the same messages from the same person. I'd advise telling your guildies about these and to have them get rid of them asap. They're just fishing for passwords.

If you were smart, you'd have Anti-Virus software and Firewalls to prevent yourself from getting infected in the first place.

Quoted from "AngelIsrafel;524643"

If you were smart, you'd have Anti-Virus software and Firewalls to prevent yourself from getting infected in the first place.

Yes, Froggy says they have that and look what happened to them. It's just a safety procaution people should take if they get these emails.

First: FROGSTER WILL NEVER ASK FOR YOUR LOGIN INFORMATION AT ALL.

Ok now that that is done I get e-mails like that all the time too. I just delete them and never worry about them again. Frogster has no way that I am aware of to turn in the e-mails to them so they can invistigate them. I at one time had a WoW account that i ahd linked to their authenticator. I used my main e-mail account for them but keep getting e-mails from blizzard on my secondary account which they do not have. I do send those to blizzard for them to investigate.
Best thing to do is to not open suspicious e-mails. Either forward them to the supposed people sending them or to the FBI's anti phishing department.

Gigi, you're certainly okay if you didn't open the email. More often than not, and especially if your a/v software scanned the email, it would be safe to open. But I would definitely not click on any links that are inside the email itself. If you've already deleted the likely bogus email, that's a Good Thing. But don't ban or blacklist the domain.

After asking Nytefall and Roeksha about the address you provided, it doesn't seem to actually exist. But it's insanely easy to fake up or spoof a sender address.

Just a bit of background info: I've received literally dozens of phishing emails that were supposedly from Blizzard. Opening them isn't an issue--you can do that pretty safely. If you do, and your mail reader allows it, take a look at the full message header, which should show the actual sender. Chances are excellent that it came from a Gmail or Hotmail account. The majority of the "Blizzard" phishes I've received came from various Hotmail accounts, but were spoofed (faked) to show they came from Blizzard, or from Battle.net. I've also received phishing emails for RuneQuest (several) and Rift (one).

I've never had a WoW or Battle.net account, nor a RuneQuest account. I have had a Rift account, but it's inactive.

One last thing. If you receive either the US or EU newsletters, the sender will always be noreply@news.runesofmagic.com. If, and heaven forfend, that your game account has been suspended, you may receive an email from support@frogster-online.com to inform you of this and that you should contact Support. Obviously, if you have contacted Support, for any reason, you'll receive an autoreply from that email address.

Thanks Kalvan maybe Frogster needs to implement a system that we can use to report suspicious E-Mails to like a lot of other websites and games have. Or If you know the proper addresses for the authorities to send these suspicious e-mails to that would be real cool. I will find all teh ones I know and post them here myself for those of us from the US to know about.

I don't think that we--we RoM players, that is--see very many phishing emails. On the other hand, if you should happen to receive one, you can always contact Support about it. Start a ticket, explaining that you received the email, along with the Subject line and whom or what it was supposedly from. If, as I said above, your mailreader allows you to view the entire message header, do so, then select the entire message and copy it to your Clipboard (CTRL-A, CTRL-C). Then paste the Clipboard information into the ticket so Support can investigate.

It can't hurt, and it might well help.

Why bother wit Phishin when they hast direct access ter our accounts?

more than 15 accounts hacked today on Reni, You guys are doing such a great job to protect us. I feel so safe.

Keep up doing nothing