Runes of Magic US / AU

Quoted from "MegaMouseSEC;540908"

I will agree that Reni has been deserted. But due to teh time it takes to confirm a bug after it has been reported, then figure out what caused the bug, then code either a fix or recode the bug so it is gone, it can take some time for them to finaly get a patch to fix anything. There are tons of bugs still ingame that ahve not been fixed, and most likely cannot or will not be fixed. Frogster can only forward what we find to Runewaker,a dn then they decide wether to fix or ignore something.
ABL's will be back but I doubt they will ever be in the CS like they were. "Endgamers" had it easy now they must work like everyone else to get what they want or go without like so many of us have to. Biggest problem with "Endgamers" is some of the m priced themselves out of the market and the only ones who could buy items were gold sellers when something was posted in teh AH for an outrageous price, which still goes on. Customer service is only as good as the person requesting it. if you are a douche*** towards them then you are more likely to get ignored or stuck on a back burner. Be polite when dealing with tehm and do not rage when they cannot help you. It will get you better service and a better experience.
MMORPG's are not all about giving stuff to "Endgamers", there is a whole other set of players to satisify also, if an "Endgamer" decides to leave then so be it, he/she will ahve to go back through the process of getting to the end again in any new game they decide to play.
NO GAME HAS A TRUE END. Therefore there is truly no such thing as an "Endgamer". It is a tag made up by people that want to be the best in everything they do, and yet some fail miserably. I do not even recognize anyone as beign an "Endgamer" unless the game has a true ending and will be shut down.

Quoted from "Nytefall;540912"

Additionally, a rushed fix may make things worse - In most cases, (speaking as a player) I'm okay with waiting if it means we get a higher-quality fix... and I'd rather have server downtime on a predictable day and for a predictable time, even if it means a few things remain broken for a few more days.

Quoted from "Nytefall;540912"

I personally feel the classes are the closest to "balanced" they've ever been since the launch of chapter 2. Sure, things aren't perfect - but they're still better than they've ever been. Regarding the dwarf classes, we still need to see more of Champion and Warlock in action at or near end-game to determine exactly what they need tweaked.

Quoted from "Nytefall;540912"

I'd disagree on the Customer service portion here. While you may not agree with all of the policies in place, giving specific feedback is much better than "I hate this".

Some of your requests in this post are just not possible, as well. Issues that can be fixed immediately are - that's why you sometimes get emergency server downtime or server restarts outside of the maintenance schedule.

Anything that needs Runewaker's intervention to fix, however, is likely to require a patch and around six hours of downtime - Not something that would make people happy if it were to occur on a Friday during siege time.

Additionally, a rushed fix may make things worse - In most cases, (speaking as a player) I'm okay with waiting if it means we get a higher-quality fix... and I'd rather have server downtime on a predictable day and for a predictable time, even if it means a few things remain broken for a few more days.

Trying to log in to siege only to find it cancelled for patch maintenance would make me upset - Far more upset than waiting until Tuesday for a bug fix.

Quoted from "Nytefall;540912"

Regarding comments about the game's "dying" - before the forum restructuring, I could find you posts from chapter 1 making the same claim.

They haven't been true so far, and they're not true now.

Quoted from "aglupus;540929"

Easier said than done. People are selective about groups, instances are hard enough with your own guild, but just picking up whoever is even hard. So guilds wont pick up other people. Finding a harder instance to get the gear you need is too hard unless you're in the right guild.

Quoted from "aglupus;540899"

So this game has been deserted lately, Reni has seen the hits of it at least.
There are no endgame runs, barely anyone on to run stuff, people only show up for siege.

So here are some theories.

Since ABL's are gone, this took the endgame out of endgame.
endgamers only played to get rich, they ran stuff to get gear, sell the gear, and then make tons of money.
Now the most they can do is farm stats and sell those quick and cheap.

They all ran off to other games.
This is another thing, this chapter gave endgamers nothing new.
The only thing that would be considered fun is too make a dwarf, but most don't even want to do that since it wont be balanced and the current classes aren't even balanced why should we move?

Customer service sucks.
Another thing, when something is wrong, fix it. Don't wait until the next Tuesday to implement a change.
Just because the server has to go down doesn't mean anything. Change it right away don't wait.
We can wait two hours for the server to come back online don't worry we will still be here. Maybe.

Anything else?

Quoted from "tmblake09;540937"

Lol and I seem to recall them taking the servers down inbetween tuesdays since chapter 5 has been released. So, when it needs fixed, THEY ARE FIXING IT.

As for end-game...I don't see your end-game as even being a remotely fun end-game. Yay, let me sell tons and tons of gear I don't need farming the hardest instance in the game just cuz I have nothing else to do, just to make gold that will just sit there cuz I have nothing to buy anyways!

Quoted from "Winston;540940"

Laugh out loud! Nothing to buy! You stock up on gold so that you can buy the crap ton of diamonds from diamond sellers that it takes to clean t7-t8 gear and clean t9 my healing wand. You might say, "Thats not neccessary!" Then I will say that is why you get your butt kicked by PewPewKittens in seige.

Quoted from "Winston;540940"

Laugh out loud! Nothing to buy! You stock up on gold so that you can buy the crap ton of diamonds from diamond sellers that it takes to clean t7-t8 gear and clean t9 my healing wand. You might say, "Thats not neccessary!" Then I will say that is why you get your butt kicked by PewPewKittens in seige.

Quoted from "Nytefall;540912"

I'm going to disagree with this one as well - I know many endgamers that are still around, and still playing. Some of them have taken breaks, but there's no Terms of Service clause that says Runes of Magic is the only game you can play, and I'm confident they will return. I know many are waiting for the next level cap increase, for example.