*whistles "Taps"* Server merges: the sign that a good thing is coming to an end (or at least down-sizing).
Though I have to agree. SOMETHING needs to be done. I actually saw someone in one of Reni's higher end guilds asking if there were any cooks online to make them an item. Once upon a time, that would NEVER happen. There were enough people that guilds were self-sufficient.
As far as character count... I can count on one hand the amount of players that I see in any given night on Reni, and I'm an alt-oholic, so I go through each zone quite frequently. Even zones like Silverfall and Silverspring, where there are events to be done that help your toon out end-game, are oober dead. There is nothing worse for a new player than joining a new MMO at pioneers colony and the only other non-NPC you run into is a gold spammer.
If you took the number of people who like Runes of Magic US on facebook (not necessarily a fair analysis of how many people play the game but go with it), and divided it by the number of servers, the maximum number of people on each server (considering each server has the same amount) is about 4,000. Take those 4000, divide them out amongst all of the zones, then divide them again by the number of channels and you get a rather depressing number. That's not considering that all 4k of the people aren't going to be playing ALL THE TIME such as myself XD Yes mathematically there are a lot of assumptions with the problem I just illustrated, but it gives you an idea of how scares PC's are to come across at optimistic expectations.
Merge servers, advertise, reduce channels, something. This is a Massively Multiplayer game. Right now it feels like Demon Souls. Single player until you decide to throw your soul sign (post in world chat) and hope that eventually some bored high level will join a party with you because there is NO ONE else in the zone with you.