+1000 for the OP's list. It's not even everything that's "broken" in the game at this time. I'm still sticking by my earlier pledge that while I may still play there is absolutely NO WAY that I'm putting any more of my $$$ in the game until REAL fixes start getting implemented. If that means that RoM gets shut down in the next 3, 6, 12+ months then so be it.
I don't think I speak for everyone but for me it's very, VERY hard to want to "pay to win" when with all that's broken in the game makes it feel like it's not worth "winning" at. A lot of us are just hanging around for the social aspect, haven't hit our wall that forces us to give up or simply because we haven't moved on to something better. And believe me I know there's MUCH better games out there!
So many threads keep popping up saying one more thing has gone wrong in rom...and yet all we keep hearing is "we're working on it."
The main questlines are bugged in NUMEROUS places now (at least 5 that I can count). That is not even close to being acceptable, and it's been this way for months.
No more diamond vendors - One of the last free-to-play options gone from the game.
General item set skill bugs for dwarves - Seriously, we're having to find workarounds to get skills working now? That's pathetic.
Numerous elites STILL broken - r/m and m/r to name a couple.
Entire guild bank pages disappearing - deja vu of chest fiasco?
Siege - Not much more needs to be said, aside from still in beta after 3+ years.
Flo an' Andy no longer searchable? - Marketing for this game was already non-existent, but now this is gone? I guess it took too much effort.
Support - non-existent. The mass majority of people are only receiving automated responses with no resolution to anyone's tickets.
Expulsion of employees - including but not limited to probably the only person who actually listened to what we said and gave a damn (Dionaea).
Broken "redeem key" page on your own website.
Continuing to receive lesser treatment than other countries (i.e. no Score for More).
Level 75 material refining errors - Convenient since the level 75 crafted stuff, if successfully making peach or brown, are up there for the best in the game.
I can tell you the reason why your profit is going down, and it sure as hell isn't the diamond vendors. More and more people are continuing to leave the game - the last people you had who have stuck through years of crap. It's just not worth hanging around anymore when we continue, time and time again, to be disappointed. At least we used to have fun amidst the disappointment. Now, even that has been taken away. Prices go up, bugs multiply, and the playerbase dwindles. Yet all we continue to hear is, "We're working on it."