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Magic Perfume *ANGRY*

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engelixe

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  • "engelixe" started this thread

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Wednesday, January 23rd 2013, 12:03am

Magic Perfume *ANGRY*

I purchased Magic Perfume for 25 dias for a friend, and sent it to them. When they went to retrieve it from their mailbox, it vanished. Either I want my Diamonds back or give them the magic perfume. And I would take this up with support BUT NOBODY RESPONDED TO MY LAST POST ABOUT NOT BEING ABLE TO LOG INTO SUPPORT! :mad:

wenwenni

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Wednesday, January 23rd 2013, 12:13am

You have to make an account for support. It's not your regular RoM account. Hope that helps.

engelixe

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Wednesday, January 23rd 2013, 12:28am

Quoted from "wenwenni;585928"

You have to make an account for support. It's not your regular RoM account. Hope that helps.


I have an account for support. The password I used is not working, when I hit the "Forgot Password" button. No email gets sent to my email address. (not even junk mail)

flyingltj

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Wednesday, January 23rd 2013, 12:33am

Quoted from "engelixe;585929"

I have an account for support. The password I used is not working, when I hit the "Forgot Password" button. No email gets sent to my email address. (not even junk mail)


Someone correct me if I am wrong, but I think in this case you'd be ok to make a new support account to get your problem resolved. Reason being that it is a known bug that has existed with the frogster/gameforge systems that the password recovery system for many months, and is still absotively posolutely broken. (huge shock around here, right?)

I wish you the best of luck over the next 1-2 months of back and forth messaging with the support staff to even get them to acknowledge there is a problem.
--- Phoneface

narix11

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Wednesday, January 23rd 2013, 12:59am

By looking at tittle I was thinking it was a threat of someone wanting magic pafume 30days be back in item shop. well I have nothing to say to this threat I guess.

Zavod

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Wednesday, January 23rd 2013, 1:04am

Quoted from "engelixe;585927"

And I would take this up with support BUT NOBODY RESPONDED TO MY LAST POST ABOUT NOT BEING ABLE TO LOG INTO SUPPORT!


I did respond to that thread, but in general, all I can provide is troubleshooting tips. If you'll provide the information requested in the other thread, however, I'll offer what help I can.