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RoMage

rustyx is lame rogue

Posts: 2,694

Location: web

Occupation: DB Admin

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21

Friday, March 15th 2013, 12:26pm

That support is ridiculous...

Lemonater

Professional

Posts: 615

Location: In a house

Occupation: Christian

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22

Friday, March 15th 2013, 1:10pm

Me must say that support recent dealt wit one o me tickets in a decent time period, a few turns o the sun.

Cernunna

<span style="color: blue! important;"><b>Community Manager</b></span>

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23

Friday, March 15th 2013, 3:27pm

Hello,

Sorry, I was meaning to answer to this thread a bit sooner.
Indeed, the support takes nowadays some time to reply to the tickets. The reason is that there is currently a very heavy workload, and our teams try to process it the best they can.
Some measures and were put in place to improve the current situation, and hopefully it will revert back to normal soon enough.

Please be assured the support does the best it can do for the time being.

In the meanwhile, we can only ask for your patience and your understanding.

Thank you for your attention.
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