Runes of Magic US / AU

Quoted

" The Product Community Manager also described the operations of the patching process at Gameforge. They would receive the content patch from Runewaker and install it onto a test realm in English. Then localization starts working on it with translating roughly 40.000 items or keys. After this it goes through QA and if they encounter a serious problem, let's say a player using an item and crashing the game client with that, this would be a bug categorized as "blocking" for Karlsruhe, while often enough Berlin didn't make the same assessment. In such a case Runewaker gets a message that Gameforge will not deploy the patch to the live servers while such a bug is not fixed. They won't let such a patch go live because it would be irresponsible of them to the users. He commented very explicitly on two prominent examples: "Take a look at Bedim - best example - haven't seen such a piece of *bleep* in a long time. Yes. Goblin mini game [crash issues] - total crap."

Currently they are collecting everything that needs to be fixed, because fixing certain things would be the first step Runewaker now has to do for them before new content arrives. They'll try to fix bugs so that people wouldn't get stuck anymore on a single quest for nine months or getting stuck at the follow-up quest right after a long-time broken quest was fixed. According to the Product Community Manager those things definitely shouldn't be the way they are right now. "

http://rom.onlinewelten.com/news,id5361,…orea.html?sec=1