+1 well said. I'd also like to add, no one is being "forced" to stay while all of these issues are being addressed. Sub games would be a different story since you are paying either way, here if you don't play, you don't lose anything monetarily.Honestly.. nobody is allowed to make mistakes? NONE of you guys have screwed up? EVER?
The GF team is already pissed w/ RW for this screw-up.
We've seen that this patch passed w/ flying colors on the GF test server... a FIRST! So the patch was applied. After the patch was applied these issues popped up.
People were locked out & GF has done it's best w/ the tools they have to restore access to whomever they could; as well as lock out the new zone to prevent others from locking themselves out.
Given the situation, this is the best thing that could be done w/ the resources at hand.
For crying out loud.. this game's SOLE support is VOLUNTARY donations in the form of paying for diamonds for perks.
Would I have a different attitude if I were subscribing to this service? well.. that's a trick question, because I would have stopped playing long ago due to the mass of technical issues & support issues; BUT this is a FREE game. It's very different because I can CHOOSE to support this game financially or just play to play.
I guess if you guys don't understand this difference in models... I don't know what more to say. It's free to play, you can make as many toons as you want. I'm sorry to see ppl locked out, but GF has done what it could w/ the resources it has.
This post has been edited 1 times, last edit by "ruisen2000" (Sep 15th 2013, 5:25am)
Issues arise, problems happen, but they should not be happening every single frieking patch. Repeatedly. For years. It's utterly ridiculous.
YCavan: Right on.
Hit the nail right on the head. Problems arise, issues happen, unforeseen consequences happen, and I for one think their handling of it is FAR better than we have seen in the past when issues arose. We said we wanted more communication, we are getting it.... so you complain cause you don't like the communication that you are getting?
I, for one, have to say they are handling it very well and RW is not the ones that have to deal with us, the customers... GF is. So that is a great position for them, they can do a halfway decent job... and then let GF mop up the mess.... If you are still getting mad at GF for in game, programming issues: Your anger is misdirected.