Runes of Magic US / AU

Dear Rom community,

I would like to make this post for two reasons, first to ensure community is aware so that you don’t make mistake I did, and second small hope that your feedback on the situation may convince GF and customer support to reconsider how they view the situation. I don’t want it to become a flame thread and I hope given the general importance for community to know this will allow thread to stand and not be closed.

I will give my personal example but when you read it you can see how it may potentially be applied to other cases. My account was permanently banned after I was afk several times on my r/m in vicinity of monsters while having Enchanted Throw (enchants your projectile weapons so that every normal attack will carry additional Throw damage) elite on (once activated it stays forever). Another elite in conjunction with enchanted throw gives you Vengeance Sting (If you are attacked while Enchanted Throw is in effect, this will inflict 50.0% main hand weapon DPS + 1.00 x Projectile Damage physical damage to your attacker.) Hence, you can be afk and if monster attacks you, they will get hit by reflected damage and may eventually die, hence you gain tp/exp. Please note that you DO take hits meaning you lose life points, dura etc, there is no auto heal. Hence you can’t afk for too long or you will die.

The way GF views the above is you perform automated action while afk and they equate it to botting. I am guilty of using in game skill (as designed by RW in my opinion) to let monsters hit me and with reflected damage eventually die, I did not use any external programs, auto anything, no macros, did not loot anything. Below please find rule 7.3 which they use for this, so you can judge by yourself. I can understand the permanent ban if I would have used external means in conjunction to that skill, but I did not. I am continuing to work with customer support but no luck so far. I am very sad about this situation; I consider myself an honest player, I played the game for many years and never used botting programs. If anyone can have a suggestion how I can proceed beyond customer support, please email me via forum email option.

To summarize, please be aware that even if you use in game skills, but you are afk and that skill lets you do something automated (like reflected damage), you can be permanently banned. I wish someone posted the above so I could avoid my situation, as I would have never set it up if I knew it was considered botting by GF.

Would it be perhaps possible to differentiate the use of ingame skills that trigger auto-response from external auto-programs? I personally don’t think this is botting to use ingame skill, but its irrelevant as what is only relevant is how GF views/applies its rules. I just hope there could be some common sense/common ground.

Rule 7.3 (full T&Cs: http://agbserver.frogster-online.com/enG…of-Magic.html):
The user is also prohibited from running the online game (including all individual web pages) with programmes other than the Internet browser or the client programme that has been provided. This refers in particular to so-called bots and other tools designed to replace or supplement the Web interface. Scripts and completely or partially automated programmes that provide the user with an advantage over other users are also prohibited. These include auto-refresh-functions and other integrated mechanisms of the Internet browser, if they involve automated operations.

Kind regards,
Heddin, Govinda, USA

Quote from vfwiffo "And, it was mentioned during Pit meeting that using auto-retaliate skills in mob spawning spots while AFK is perma-ban. "

This is something that must be clearly listed in T&C. It is not, at least was not two days ago when I checked. It is also not listed in recent supplemented rules posted by CM Mika. I urge those who can to post an update to rules that will explicitly state what it appears Pit decided to treat as permanent ban. I dont understand, however, how the decision like that can be applied without official post regarding that matter.

Hi all,
Sorry I am at work and did not have time to reply.

Few things to clarify and answer some questions above:
1) Yes, by auto-response I meant auto-retaliate, was not sure what was best word to use, sorry for the confusion.
2) I did not know about other similar case, was not active on forums till last couple of months.
3) I did afk few times in between actively killing mobs with mobs in vicinity. As I said before and I might be naive nor have much experience with games( ROM is only MMO game I ever played), but I never considered using ingame auto-retaliate skill to be botting. Now, after talking with GMs, they consider it it as botting even though no external programs nor auto macro or whatever were used.
4) I was never banned before, not temp, nor recieved any warning that I know of.

Overall, unknownly I made this mistake, I admit it, I would never do it again. I posted it so other ppl wont make my mistake and hope someone somewhere with authority can read these posts and understand that people deserve second chance sometimes, and not everything they consider botting is the same.

I am sorry