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ruisen2000

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Thursday, September 26th 2013, 7:28am

How does a telecommunication company in Germany affect ping in US servers?

At around 2h 13 mins 30 seconds minutes in Zidlef's recording of the US meeting with ThePit, ThePit (or maybe it was Mika) mentioned that other EU servers are having ping spikes as well, due to "backbone" of the telecommunication company in Germany breaking, and the data being rerouted to another "backbone", causing an overload and resulting lag.

But I thought US server farms are somewhere in US, not in Germany...?
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KatalanOrk

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Thursday, September 26th 2013, 9:05am

I don't see what you are confused about - unless they said that they were being caused by the same reason.

From what you have posted - they said EU servers also had ping spikes and gave the reason. The implication would be that something similar is or could be happening in the US.

Or did they say that this was causing the US spikes as well?

Jguy

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Thursday, September 26th 2013, 3:53pm

The Runes of Magic servers for US, as far as my research tells me, are hosted in Miami. I'm not aware of any issues down near Miami, but I do see that the New England area as well as the Southwest are experiencing some internet connectivity problems to the rest of the world.

I regularly use http://www.akamai.com/html/technology/dataviz1.html and http://www.internetpulse.net/ to monitor the internet for my job. You can see that Verizon is having some connection problems and packet loss to some other providers. Keep this in mind to try and diagnose some connection problems to other sources.

ruisen2000

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Thursday, September 26th 2013, 8:44pm

I don't see what you are confused about - unless they said that they were being caused by the same reason.

From what you have posted - they said EU servers also had ping spikes and gave the reason. The implication would be that something similar is or could be happening in the US.

Or did they say that this was causing the US spikes as well?
I'm pretty sure he said it was the German company that's causing us to experience Lag. He did also mention that it could be your own computer's connection, but dozens, if not hundreds across 5 servers at the same time makes that unlikely.
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Kalvan

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Thursday, September 26th 2013, 8:55pm

Problems in Germany do not affect the US servers, period.

Having said that, I seem to recall that over the weekend and during the voice chat meeting (which was hosted on a German TS server), there were storms in the Florida Panhandle. Those storms might have affected connections to the US servers.

As others (specifically Jguy) have mentioned, regional connection issues can also affect latency times from where you[ are and the US servers, mainly through re-routing delays. While small in themselves, the actual times in milliseconds are multiplied, depending on how often the connection gets re-routed.

YMMV.
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Thursday, September 26th 2013, 10:42pm

kalvan i disagree, the panhandle is way up north, a 10 hour drive from miami to be exact, i live in miami and im getting extremely high ping rates, also just regular storms here (same all year round), nothing out of the ordinary and the lag spikes started around the time of the "quest fixing" besides unless im mistaken the US server reports back to germany otherwise they couldnt monitor our gameplay, so it would look more like...

my pc >> miami server >> germany server >> miami server >> my pc

somewhere in there packets are going poof
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Kalvan

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Friday, September 27th 2013, 7:32am

kalvan i disagree, the panhandle is way up north, a 10 hour drive from miami to be exact, i live in miami and im getting extremely high ping rates, also just regular storms here (same all year round), nothing out of the ordinary and the lag spikes started around the time of the "quest fixing" besides unless im mistaken the US server reports back to germany otherwise they couldnt monitor our gameplay, so it would look more like...

my pc >> miami server >> germany server >> miami server >> my pc

somewhere in there packets are going poof

It depends on which end of the pan you grab! <ouchies>

I said panhandle and meant peninsula...
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