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suprra

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  • "suprra" started this thread

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1

Wednesday, October 9th 2013, 2:00pm

My account lost >.<

I've been playing on Thalia for a good 4 years or however long it's been running, I started at 3pm the day the server opened, think my house is like number 11. My accounts have been screwed up as far as the forums go, since they did the change around of websites I've been unable to use my AU credentials and have to use the US ones to log in. I saw a thread that told me to send in a ticket about the problem so I did, I then received an answer letting me know that if I want to play on the Thalia server please go to the runes of magic homepage, select the au region and register.

*sigh*

SaitoHajime

Unregistered

2

Wednesday, October 9th 2013, 2:11pm

Do you have problems logging in into the website or into the game? This is not totally clear to me from your post.

suprra

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3

Wednesday, October 9th 2013, 2:28pm

The gameforge website with the new login, all game accounts work fine.

Yrcanos

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4

Wednesday, October 9th 2013, 2:58pm

Do your accounts all use the same email address, perhaps?

suprra

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5

Wednesday, October 9th 2013, 10:17pm

Yes they do but they reckon that I need to register an account to play on thalia, nvm I've been playing on there for years :/ They can only see I have an EU & US account which is very strange.

Yrcanos

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6

Thursday, October 10th 2013, 1:12am

Do your accounts all use the same email address, perhaps?

Yes they do ...

Then you need to ask Support to separate your accounts since one email address can only be tied to one account.

Make sure to specify the account names, server & 1 character name; the email address you want to bind each account to & to also specify which region the account is used for.

suprra

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7

Thursday, October 10th 2013, 5:29am

That's what I tried to do, and they told me that I don't have an account on Thalia and to register on AU if I want to play...

suprra

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8

Thursday, October 10th 2013, 10:55pm

Ahh it looks like I manually changed the address at some point, I had to play guessing games as I have tens of email addresses lol.

It has been discovered now and I can access the new gameforge login on the AU page. Turns out I changed my address at some point which is useful being that they need to be single addresses now heh.

Thanks for looking into this and if you talk to mrporter let him know I found the damned thing! xD

I'm kinda impressed with the support response time, I got sent to the bottom of the queue and still got an answer back in a couple days, much better than in the past where it's taken a week or 2 O.O

Now all they need to do is get 3x the dias for same price permanently & lower cost of everything in CS :D

dropbear

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9

Saturday, October 12th 2013, 7:15am

Does this mean that you may be making an appearance in Thalia again?

suprra

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10

Saturday, October 12th 2013, 11:24am

lol no xD

Still waiting for the 60% discounted item shop, perfect jewels only and quadruple diamonds permanently :)

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