Runes of Magic US / AU

Quoted from "Smackit"

My problem acct. starts with an M. I logged out in Dalanis Chnl 3 (because i didn't want to get stuck in my house like my wife did...lol). Her char can log in now. She was stuck in her house & was ported to Howling Mtns. Im thinking it's a channel problem since there is only 1 channel now.

Quoted from "Beren"

Once again, may I lead to you this thread: Reni & Osha Troubles.
You will receive updates there, when a fix is implemented or complete solution found.

Quoted

Sorry but the only person that can do something about your own stubbornness is - you.

Quoted from "SaitoHajime"

The diamonds don't expire. If you feel 130% is good enough - login on the homepage, you don't need to be ingame for it. Buy them and you will get them. If there is any technical difficutly with that, support is glad to help. Nothing is stopping you from taking part in the *diamond offer*. Plan ahead. The current sale lasts until Nov 6th anyway.

Quoted from "Jguy"

I'm trying to throw my money at you and you're not taking it, or refusing to take it.

Quoted from "SaitoHajime"

Sorry but the only person that can do something about your own stubbornness is - you.

We tend to the tech problems meanwhile and do what we can. And there will be more info when we have them, it does not work any other way.

You are not blocked from buying diamonds and no one is asking you to interpret a diamond sale just because 2 out of 28 servers are having problems as a "we won't fix anything but give us more money". This is not the case, and we all would like the problem being solved yesterday.

The diamonds don't expire. If you feel 130% is good enough - login on the homepage, you don't need to be ingame for it. Buy them and you will get them. If there is any technical difficutly with that, support is glad to help. Nothing is stopping you from taking part in the *diamond offer*. Plan ahead. The current sale lasts until Nov 6th anyway.

So honestly, since the diamond sale works, I do not see a reason to repeat it just for two servers. The main offer IN the IS is also not affected since it runs until next Wednesday.

--
The daily ticket sale is a bit different since the 2 problematic servers will clearly be missing it or missed it already (sorry, my timezones are messed up) - I'll gladly forward that this should be repeated. But please do *not* send support tickets in about "I have missed the daily ticket offer please send me tickets and subtract the diamonds from my account" - they won't do that, unless maybe on global problems. Then again, if it was global, it would be easier to repeat the sale anyway ;-)

Quoted from "Cike"

Quoted from "Jguy"

I'm trying to throw my money at you and you're not taking it, or refusing to take it.

you don't need to be ingame to buy dias...so this appears to be a moot point.

also, since i was on irc, i knew what was happening, and how powerless the mentors were in this whole affair. and i keep seeing people come and whine whine whine whine...

for once, i thought that GF used very good communication on this issue, and i applaud them for it. they told people to wait and they would notify when it was resolved, yet people continued to make complaint threads....the mentors passed all the info they had to us, yet the playerbase demanded more. you guys wanted more open communication, so there it was: the mentors had no info. surprising? yeah, they were in the dark as much as we were, get over it...

there is this thing called real life...try it sometime...your server being down is not the end of the world...

Quoted from "Almondnut"

Just headed over to buy diamonds. :-(

Seems the system is broke for many. "Login failed" is all we get.

Thanks (sarcasm)

Quoted from "Jguy"

Yes, you don't need to be in game to buy diamonds, I understand that. What people don't seem to understand is the issue of faith and trust. Do I really trust GF at this point enough to buy diamonds? Do I really have faith in GF that much to buy diamonds?

Ooooh, IRC is great! If you're not physically there though, it sort of sucks. I've been there several times where other communities' management has abandoned the forums method of communication for an IRC channel where only 1% of the population goes. Sure hope RoM isn't going that way, too.

People weren't making complaint threads, read them again. They were making threads to ask what the issue was and when it was expected to be resolved. "I don't know" is not a good enough answer. The folks that were once Mentors are not Mentors anymore. Some of them have graduated into the role of a Gamemaster. Last I checked, the role of a Gamemaster was to provide support, and news about the game and why it isn't playable. If they're not getting that information, then I feel really bad for them. Gamemasters and Moderators who face the community on a regular basis should know the jist of what is going on and what has been done, as well as the expected date of fix. You name me one recent game where the servers have been down and the GM's just say "We don't know".

And yes, I do have a life and have found plenty to do while the servers have been down. I just take pleasure in bashing Gameforge and their piddly excuse for running a game [into the ground].

Quoted from "Almondnut"

Yes Cikes; we know our password and our email address...

Are you trying to get this thread closed?

It sure seems that way...

Quoted from "lesmceld"

Yes, giving out information should be handed out on a 'silver platter'. It's in the company's best interests to do so. And yes, seems slightly like hypocritical bovine droppings coming from a person who has whined as much as you.

Quoted from "lesmceld"

Yes, giving out information should be handed out on a 'silver platter'. It's in the company's best interests to do so. And yes, seems slightly like hypocritical bovine droppings coming from a person who has whined as much as you.