Runes of Magic US / AU

Old tickets are probably deleted now due to several support transitions, lack of support people back then, etc.

Give the new support a try. ThePit claimed that they increased support staff and had a bunch of staff work overtime on support, going from 600+ tickets waiting to 20+ tickets waiting at any given time now.

Silly ruisen, opening thread called "ROM gone mad!!!" and attempting constructive advice. When someone posts a mismash of disorganized stream-of-consciousness ranty gripes, badly mashed together into one unreadable wall of text, they are not really looking for help.

how about no proof event...u want proof, go down the WB's...

not sure what else i can say about this thread besides put in support ticket...

@ Orion. Why are you storing item shop items in your chest? They added an item shop page to the bank. That's where I store all my extra jewels, drillers, etc.

Quoted from "Orionthehunter"

3 years in a row I have bought items like plusser jewels and transformation potions and put it in my house chest only to find it missing the next day.

Quoted from "Rukifellth2792"

Why are you storing item shop items in your chest?

Cloak, he only done it 3 years in a row. You are not really expecting a change after only 3 years of fail, are you?

Well why is it that people can't make paragraphs?? didn't they teach that in school to make a comprehensive quote or story??

BTW 3 years in a row and he did the same mistake, OMG so Disturbing.

Also going off on Rustyx, lol, he just pointed out the obvious Orion.

And make a toon you can kill me with in siege, really?? you went there?? that is as bad as Momma's jokes lmao.

write a ticket and let support deal with it, you will be surprised if you stay calm, articulate and make paragraphs, have a nice day.

Orion you really should try the new support it does work,they can help you.

Quoted from "zidlef"

BTW 3 years in a row and he did the same mistake, OMG so Disturbing.

For a while, there was a spot in your house bank that would eat anything you stored there. Time between feedings was plenty long enough to forget why that spot was open.

I hope we are not going to repeat this clusterbomb with missing chests again. I was just talking to a returning player last night about why indigo is so dead, the different issues that little by little drove everyone away. like the house chests, this is awesome. they should make it a yearly event so we will at least all know its coming. popcorn anyone? gonna be a good show.....

Well that whole first slot in your house, people knew of it, people knew stuff were disapearing and people still put stuff in that slot. Well i lost one chest with, at the time about 40M worth of new statted gear in it, i complained to them to no avail, so i left that slot open with nothing in it.

Get me once, it's fine
Get me twice, it might be coincidence
Get me three times, well i'm a moron, loll

Just don't start complaining about something that happened 3 years ago, look forward and live with it ;-)

BTW if the house chest mess made some people leave the game, LMAO, that is a sad excuse for quiting a game.

Let's see now, the OP begins his rant-a-thon with an apocryphal story about items gone missing from a house chest for the third year in a row. Yet nobody, i repeat, nobody else has reported either items or house chests gone missing. How interesting...

Considering the problems and issues that Osha, my home server has had over the past couple of weeks, I've had not one, repeat. one item or chest disappear. Period. (Yeah, I can do a President Obama impression, though mine isn't a lie.)

And I shall remind people that if an item or items should mysteriously go *poof*, the only way you have a chance of getting those items returned to you is to send a ticket to Support. Include a complete and accurate description of the missing item(s). That means the precise name(s) of the item(s). It's easier with Item Shop stuff, such as consumables or the specific storage chest/furniture. Gear items are tougher, especially if they've been modded in any way. Same for Mana Stones, as for stat stones you would have to include the tier and the name of the stat on the stone.

If you don't have the Inventory Viewer addon installed, I strongly recommend that you get it ASAP. And make sure that once it's in place, you open every piece of storage furniture, housekeeper, bank slot (except for the IS bank page--not currently supported by IV), and backpack slot (including the IS tab). Also scan your character's first two gear tabs (change class if you have to--the third tab isn't currently supported by IV) and if you do scan it, the client will crash), then exit the character and move along to the next one, repeating the process.

Remember that if you should crash while exiting or changing characters, IV will not save the information. You will have to relog onto the character and do it all over again.

I know this works. When I lost storage chests three years ago, I had a recent scan from IV in place and was able to send tickets to Support with complete descriptions of the chests (Leather Storage Chests, which everyone gets when they register a house) and every missing item in those chests. I got everything back, perhaps one of the handful of people on Osha who did.

And by the way, stop calling "Wolf!" when none are around or in evidence. Only the incredibly gullible will believe you.