Runes of Magic US / AU

Quoted from "zidlef"

Also people complain about crashes etc, well i run 6 clients on my computer, got 60FPS at max resolution, i crash twice a day, mainly before, in or after siege. The time i might crash ingame is when i starat porting from one place to another. Apart from that crashes are rare for me and most my guildies.

Clean up your computers, defrag it, antivirus it, spybot it, check the paste between your CPU and main cooling fan, check CPU temp, these are easy to do by yourselves and will eliminate some of the issues you might have. Easy to blame the publisher for all the crashing, not as easy to accept part of the blame why you are crashing. Easy to complain on issues that might be caused by yourselves, but a lot easier to blame everyone else in the world for your problems.

aardvark i agree with your post, we asked for more communications, ThePit said we would have it and we are still left in the dark, please GM's get us more communication from Gameforge and get ThePit to move his arse please on this issue ;-) tyvm

Uhm disagree strongly my friend .......

Im on Eu servers and play on a mediocre laptop and have hardly any crashes at all, i keep my laptop clean, registry, defrag whatever. People in my guild who all have the best comps are constantly crashing and they maintain their machines just as well.

The game eats memory up like no other game i have played, if i go to places like Coo then the beginning of that zone is atrocious, i get to around half-way and suddenly its all ok again, same happens at the end of XAV and the start of Weeping coast.

The game needs some degree of re-coding simple as that, you forget that internet speeds vary around the world as well, If my laptop can run newer games like Rift then why does Rom have all these problems ?.... It certainly has nothing to do with simply maintaining your computer. You also really shouldn't have to be having these problems with an older game, I played a little of EQ2 recently and that is vastly bigger with more content than Rom but it ran like a dream.

Finally i dont think the amount of players crashing through say SW and especially teleporting is a mere coincidence of everyone not using ccleaner et al.

the SW issues are less due to personal comps and more due to laggy server...

when 90% of both guilds are complaining lagging/porting/etc, you can't blame that on people's computers...


even if you crash 2x a day, that's 2 more times than most other games AND you don't have to jump through hoops just to get it down that far...

I mean, it'd be one thing if RoM had top of the line graphics...but, well, it doesn't...

the problem with RoM is the fact that it just doesn't stack up very well to really any other games...sure its a great game(that I do love), but the only defining feature right now is the time/money I've spent here(and the community ofc <3 )

When we're comparing RoM preformance, I think we should compare it to other games if we really want to know how well it preforms. I do defrag my computer and check CPU temp, though I don't do as much optimization myself compared to others. With that, I get 5-7 FPS in siege and 7-15 FPS in regular zones on lowest graphics, some of which my be blamed on me for my laziness for finding more info about how to optimize my computer. But when I can run other games with every graphic setting turned up to 50%-75% and still get 15+ FPS (in significantly better graphics), that I think proves that RoM could be quite a bit more optimized on their end, and that the issue is not 100% on me, but partly on them too.

And before I get the "oh then go play that other game", I'd like to say that if I didn't enjoy RoM, I wouldn't be posting here asking for game to improve.

I just always find performance issues people have weird.

I used to use a Dell Vostro 1500 laptop, 2.0 dual core (not an i5), 512 meg 8600M GT video card, no SSD, 4 gig of ram, not a fast hard drive. LAPTOP!

WIth that set up I would run 3 characters at a time on 800x600 with decent settings and got 25-30 fps in most cases.. including siege.

That computer was no major power house.. so I just don't get it. I bought a spare one of those machines for a friend of mine for 125 bucks on ebay...



Now I did run Ncore, Cleanmem, kept the thing clean on the inside majorly, on a laptop cooling stand, optimized my settings, of course 64 bit OS.


I had this discussion in another game though where they said the problem was the server/game design/etc for a certain PVP-feature. They boasted great machine setups... and my laptop was outperforming them. I don't know if it is bad upkeep, bad default bios settings (CPU throttle is a really interesting one that is activated on a LOT of Mobo and therefore REAKS havoc... CPU heats up in siege/etc bam bye bye frame rate cause the CPU just throttled down your speed due to temp), or other problems with their system. One day I would love to figure out why some computers with good specs... run so horribly bad.

Cause you know the "my computer runs this fine", "it can run blah blah", etc... leads people to believe it isn't them... But when a computer with half your specs, runs better than yours in a game... I leads maybe not to specs, but setup.

Now please no one take this as "the game doesn't need to optimize their client", cause that is NOT what I am saying. Just that I am always shocked when so many computers have issues I personally don't see on worse machines.

Dk...........hey new here

That is exactly my point mate, i ran a minmumspec app which with my laptop was just below the line shown. Laptop is only 1.4ghz dual cpu and when i began Rom it run great on lowest settings but as i stated above certain areas were awful and at like 5-6fps. I ran SW with first guild just farming crystals and everyone was crashing bar myself and another player who was on a pc from the stone age lol.

I have players in our guild who have uber machines and ssd's etc, one has the best money can buy and he crashes regularly when teleporting, so bad he runs through zones instead. He swears that his ssd is awesome loading other games and progs yet Rom still lingers at around the 75% loading screen.

I dont know if its Os like win 7 and 8 but my laptop is scanned every few days, Rom now gets worse with every maintenance, but you are correct in that i really cant fathom how older machines are outperforming the best, instead of throwing out more laggy/buggy content i'd rather they just spent a month reworking all the systems.

I will try re-installing soon but i just hit Dalanis and everyone in ny guild was saying to wait till i get there withe lag, it was good for me and not laggy in the slightest. But tonight i hit South Janos forest and seemed ok until i hit the first little village and boom......all of a sudden 5-9 fps.

I have great connection in Uk terms and wireless is great and steady at 100%, sometimes get a reduction to 96-97% wireless. So obviously the game is problematic, just weird how the best comps struggle as well.

@ Cike.......Cikey i think your major problem is your a total noob mate haha.

Ya i agree with DK on his post, the game needs to be optimized, but before blaming everything on the game, try to fix some issues you might have instead of QQ'ing about what could possibly be you own doing. I use Cleanmem, i run 6 to 9 clients during the day, craft, petcraft, process on all of them except 2 that i do dailies, minis, quests etc. Before Cleanmem i could run 4 clients max now 9 and could probably do more.

Siege servers are crap, i am pretty sure they got a bundle package when renting the servers and said we will give you this old commodore 64 server to run siege. LOL. But siege war servers should be improved for sure.

You have here some solutions, me, DK, Beren, Kalvan and a few others have proposed to help you with said issues. Ya you shouldn'T have to run those or check this or do anything, but your inaptitude to open your eyes and help you get a better experience from the game comes from yourself first. Stop relying on others to do things for you or expect that you deserve more, just stop complaining about the same lag issues when you have solutions put forth to help you out.

Zarane, Dalanis is crash fest central, always has been, anytime i port there, start walking to merchant place and BOOM crash, port out of Dalanis, BOOM crash. That zone is the worst in all the game, loll. i go there for set-skills extractions and that's it loll. They should move the setskill extrating NPC from that zone completely.

Hopefully they optimize it, but for now we can only hope for the best and expect the worse ;-(

i agree with most people here. if you aren't doing anything to help with the graphics/memory issues(running on full graphics on a sub-par machine, etc), and constantly complain about crashing, thats on you. the issue i have is the fact that the "solution" is to jump through hoops to get "normal" performance.

lets face it. RoM needs a bit of love, but you should be doing what you can to deal until it gets fixed(yeap, i have a sense of humor as well ).

TL;DR: GF stop blaming players. players stop blaming RW. all just try and fix and deal in the meantime.

I just downloaded cleanmem. What settings do you guys have enabled for it to help with running RoM? The settings has Clean system files cashe, Log file and settings (which processes should I log if enabled?), ignore list (should I have anything on that list?). I'm not sure which ones to enable and have everything disabled atm lol.

Quoted from "ruisen2000"

And before I get the "oh then go play that other game", I'd like to say that if I didn't enjoy RoM, I wouldn't be posting here asking for game to improve.

i want to use it as a signature
may i ?

Rui, run cleanmen settings, then click start, choose Disable, then next, then choose disable, hit next again, then I would suggest doing all Processes(default)-- ( I do something different, but takes longer to set up), Then next, then hit, Install cleanmem task schedule.

This puts the default setting, which is to take all processes on your computer and clean them every 5 min, INCLUDING Internet explorer, firefox, etc. Which I think helps.

Now the next step is if you want it to do it more often then every 5 min, to do this.


Search for windows program, Task Scheduler, you will see in the middle a list of all your tasks which are set up to run automatically in windows (you can see/remove a lot of annoying things here that aren't RoM related, but that is for another thread). You will see one named Clean System memory, double click on it, and itll bring up a different window, you will go to the triggers tab, there should be two there in the box. The one that says "At startup", double click on that, another window will pop up and halfway down you will see the timer options for "Delay task for" and "repeat task every". Now it has a drop down menu, which the lowest option is 5 min. BUT you can type a number in there to get it below 5 min. Mine is set to run every 3 minutes.


It took me a while to get a full hand on setting this thing up to where I like it. Like I set it only to clean RoM, which I can explain later if someone wants. But this guide should set you up and running for a good setup. You may want to try it out on different timings to make it better for you. I heard some set theirs to 1 min, some to 2, 3 works pretty good for me.

This btw fixes memory leak issues in any game on the basic settings. In fact I found the best user guide on how to use it on a Skyrim forum LOL. I heard Battlefield games, and some others with memory issues are fixed by this also

/\ I agree with this, I also don't know if GF could try to through their installer sneak in memcleaner install


That is something that might actually be possible for GF to do. Any new player will install through the GF launcher, the launcher could be programmed to install a memory cleaner when installing RoM.


it is a possibility at least.

Ok, thanks DK. So does Cleanmem just reduce crashes, or does it increase FPS, or decreases FPS loss over time while you're in game?

@jo7154: sure.

It just reduces crashes. You can still crash, yes. But you'll do it far less often than what you usually had.

@Dk, didn't know you could actually manually set to less than 5 mins lol, been using it for years and never realised xD Thanks.

yey ruisen thankie

Yeah Cammo I didn't for the longest time either and I was reading a Battlefield 3 forum one day and a guy kept saying "just set it to every 2 min" and I was like WHAT?? SO I did some digging and found out how lol.

But yeah Rui, it reduces the chance to crash. This is how I have come to understand it (but may be completely wrong)

With a higher view distance set in the game and with higher bit textures and more water effects, sky effects ground effects, it increases how much has to be loaded into the memory for the client. This information is then not dumped as it normally should, so it starts to pile up. Hence why higher end machines with better settings is worse. That is why I suggested a list of adjustments to in game settings that would reduce the amount of data the client needs in memory, without making it look less pretty (like sky detail, I don't care about how good the sky looks!). Now when you port the client has to load all the information in your view range, each time your port. So you can see how this information would pile up quickly if you ported 3-4 times in 5 mins and you would crash. This is why you can stand in the same zone, or run from zone to zone without crashing that much. Cause it loads the information slower. This program takes all that leftover information in the memory that isn't needed and cleans it up. So if you port here and there, the program cleans the memory between ports reducing the chance the client crashes cause of a memory issue.

So shorter time on cleanmem the more it cleans it, so it should affect how much you crash when porting a lot as well as just overall.

Im not sure if I used a different cleanmem than you guys or I worked my around it a bit better but when I used to play my settings were configured to clean every 5 mins, when memory usage was 5% or higher, or when client.exe (ROM) used 350mb or more. Cleanmem does not increase fps, what it does is clean memory that your current processes no longer need. One thing that I didn't know but now I do after playing around with cleanmem is that your browser is probably your second biggest consumer of memory. Even when you're not using it, if you have it open, it is slowly eating your memory so make sure to close it when not being used.

To get back on topic, ROM has until GF decides it is no longer profitable anymore for them to keep up the servers. Some servers are officially dead, sorry but there is no way to sugarcoat it. For some is not a matter of being undeargeared or not committed to the game, but a fact that it is very hard to find 12 well-equipped people to run something.

That last part of what you said I think is a MAJOR part of it.

Lack of bodies. Requiring 8-12 playres to run content is not something that this game has an abundance of anymore. That is where the delicate discussion of hard enough content vs availability to run as an average player comes in. I know my feelings have been often stated, that if the content is meant for the top 1-3% more players will quit knowing that they will never reach that. How many guilds on how many servers have died because of it?

How many guilds at the moment can clear Belathis Hard mode, Bethomia Hard mode? Let alone Grotto hard mode. When you are 5 levels above an instance the instance should be dramatically easier. Problem is... it isn't.

This is the only way to fix it that (I think) would not offend the cutting edge cusp players, but not isolate more casual players. Change it so that the level difference of players vs bosses/mobs is more dramatic. This way the newest instance, can still be 12 man (making those guilds happy), it can still be made hard to give them a challenge (again keeping them happy), but when the new content comes out gives lower/more casual guilds a better chance to clear the content. Which then would help them gear up to maybe be able to do the newest hard content.

It also helps casual players actually do their quests in old instances. How many level 85s do you think cant solo RT ? I think at this point 25 levels higher, it should be a breeze. So the only way I can think of them making it easier without altering the instances themselves is to put a buff/advantage on players that are higher level than the instance/bosses. Maybe a % reduction in damage taken, and a % increase in dmg done. Like 2% per level or something maybe more aggressive. They could also make this buff only apply IN instances to not alter the rest of game play. This is probably the only way I think they could make content more accessible to get more well geared players, without killing the thrill/challenge on the newest instances.

Any thoughts?

That’s a fine post with some really good ideas. In fact, there have been several really fine posts about how to fix this or that on the forums but they all invariably fail to show how the company would be in any way better off following their suggestion (think money).

GF and RW are both businesses and they make business decisions. Decision makers don’t read the forums, especially not the US forums. The people GF has that do read the forums lack the power to do anything but report it up the chain.

If you really want to sell your idea instead of just vent about this or that, a great way to start would be to sell it as if you were selling the idea to your boss at work. Write how the company would tangibly benefit from your suggestion. Use facts and figures instead of opinions and beliefs. Give them something they can forward up the chain.

After having been away for several years and seeing a thread like this at the top when I decide to check things out again... it's like deja vu in the worst way.