You are not logged in.

Applications: [GameMaster: OPEN] | [Volunteer Testers: OPEN]


This forum will be permanently shut down on Friday 13.07.2018
Please copy or save all important information from old forum before they will be deactivated
We have moved to new board. https://forum.runesofmagic.gameforge.com/Come join us.

1

Wednesday, June 25th 2014, 7:53pm

Patch notes will be provided after the maintenance

Re:
Server Maintenance + Patch - June 26th

"Patch notes will be provided after the maintenance."

I will never understand why the patch notes can't be provided one day before the patch goes out...for any game that exists. At this point in time, the developers should know darn (insert pleasure) well what is going to be in the patch and has been tested successfully against. Why do we even have undocumented enhancement changes when its clear someone decided to make the change? If this finalized list isn't known even at this late in the developing cycle, there is a broken process somewhere in one's company that needs to be fixed..

What this 1 day advance notice does is give a warning to the users that you are about to institute a change that won't sit well with them. A prime example of this is when you created a level cap on the honor points where no communication was provided ahead of time it was going to occur so users had no choice as to how they would spend the extra ones. Many people (your customers) get ticked off on these sorts of changes where they have no option to decide how to handle the change before it actually occurs.

Can someone enlighten me?
Doomed

P.S. I have a developing background and have had been involved in plenty of large software deployment activities in a major cooperation where it was readily known what was about to change.
M (100), P (100), W (100), K (100), S (100), R (100) --> order of previously being active
Reni Mithras Aeterna Server (6/27/2017 - Mainly RETIRED,Came back temporarily to get more cards ).
06/07/2011 (ch. 3) - Group completed RT diamond mode with me as M/K!

FarmerTom

Professional

Posts: 1,058

Location: Hiding around every corner :)

  • Send private message

2

Wednesday, June 25th 2014, 9:07pm

what a kinky statement there doomed XD... miss ya bro especially with the insert happiness inserted in there har har.

on topic. i agree. XD
Misguidedknight 72S/72K/70R Retired
Cerburus 100Wd/100S/100W/100R/100D/70M
Misguided 100CH/100R/100M/68WL/88P/52W
Sober 100K/60P/60W <-best toon name for anyone that knows me :)

Once proud co-leader of Exiled Demon Horde.
Been on multiple servors
Started playing around lvl 55 Cap...

Easycompany

3

Wednesday, June 25th 2014, 11:26pm

yeah little lame to not post them ahead of time.

I would like to think that the reason they aren't is

1) they might be fixing something exploitable and don't want to tell people to quickly run and exploit it tonight
2) they might not be sure if the new zone, instance, etc might be ready, so they don't want to tell us it will, then to patch and have to leave it out.
3) they might not want doom and gloom if they are "class rebalancing"


There are a lot of reasons. Personally I say if it is 2 they just should delay it instead of "Possibly" getting it done. 1) I understand, while 3) if they do that, they are gonna get the QQ one way or another... so just get it started now.

4

Wednesday, June 25th 2014, 11:34pm

As i am sure has been mentioned before, though most probably still do not believe it.

The patch notes are posted to the public IMMEDIATELY after we receive them.

Is this ideal being after the patch? probably not, but that is the way it is and i actually kind of enjoy the suspense of not knowing what is coming until it does.

5

Thursday, June 26th 2014, 12:25am

maybe you mistook my post, by THEY I meant RW... not GF.

6

Thursday, June 26th 2014, 1:34am

Cerb,
WTS M/P Ess buffs to your w/m's...1m per. :P

DK,
Re 1 - They can just mention exploits are being fixed and leave it generic like that. All other games/applications tend to leave this sort of fix generic too (which is fine). However, this generic note can still be mentioned ahead of time along with all other enhancements/fixes.
Re 2 - Why do they not know one day prior that it works? See my previous note on something within their process is very broken.
Re 3 - If the class change is going to happen as part of the patch, it will still happen the next day where the doom/gloom will still occur. I don't see the point.
M (100), P (100), W (100), K (100), S (100), R (100) --> order of previously being active
Reni Mithras Aeterna Server (6/27/2017 - Mainly RETIRED,Came back temporarily to get more cards ).
06/07/2011 (ch. 3) - Group completed RT diamond mode with me as M/K!

7

Thursday, June 26th 2014, 1:41am

don't they have a test server they check stuff on? Saito started posting screenshots how long ago of the new content? I would think in all honesty they got the patchnotes then. Whether they actually gave them to the GMs at that time is a whole nother story

FarmerTom

Professional

Posts: 1,058

Location: Hiding around every corner :)

  • Send private message

8

Thursday, June 26th 2014, 2:00am

there are videos out there of 90 content.. 92 content, 100 content, etc. so yes there is def a different servor they test on or w/e
Misguidedknight 72S/72K/70R Retired
Cerburus 100Wd/100S/100W/100R/100D/70M
Misguided 100CH/100R/100M/68WL/88P/52W
Sober 100K/60P/60W <-best toon name for anyone that knows me :)

Once proud co-leader of Exiled Demon Horde.
Been on multiple servors
Started playing around lvl 55 Cap...

Easycompany

9

Thursday, June 26th 2014, 2:25am

If I had to guess, most of those zones are already in the game and the barriers set in place are the only thing stopping us from walking around just like the videos. Those videos are almost certainly created by analyzing the code of the game in it's current state. Which is why models aren't present, im sure they have a separate server for testing with the models and everything, but the zones are already there

10

Thursday, June 26th 2014, 2:51am

If I had to guess, most of those zones are already in the game and the barriers set in place are the only thing stopping us from walking around just like the videos. Those videos are almost certainly created by analyzing the code of the game in it's current state. Which is why models aren't present, im sure they have a separate server for testing with the models and everything, but the zones are already there


yeh, you can get into the next zone currently, but even if you do you hit their barrier that auto-ports you to your recall point.
Cammo (82 M/82 W/82 R) 116,147 unbuffed Matk :D (95k pa - r/m)
Livia (82 P/77 K/75 S) wisdom O.o wtf is that...
~~ retired - Thanks to gameforge for that. ~~

11

Thursday, June 26th 2014, 3:57am

I could care less about patch notes after a patch... what gets me is that we had a maintenance & a patch 2 days later? shoulda just waited on the maint.

12

Thursday, June 26th 2014, 5:14am

Anyone who ever dealt with software release should know how 80% of work is done in last few hours/days before release. The other 20% is after release.
-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.

Oh, and people who have more than 3 classes are clinically insane.


Needundead

Intermediate

Posts: 255

Location: Miami, FL

Occupation: Student

  • Send private message

13

Thursday, June 26th 2014, 5:16am

I don't want to spoil it for anyone, especially since we are months if not years away from it, but instance lvl 92, 97, and 100 look pretty darn sweet. They really did outdo themselves with those. I'm looking forward to new content.

14

Thursday, June 26th 2014, 5:28am

I don't want to spoil it for anyone, especially since we are months if not years away from it, but instance lvl 92, 97, and 100 look pretty darn sweet. They really did outdo themselves with those. I'm looking forward to new content.

All because the instance looks cool doesn't mean the instance itself is good. Too often the make some cool looking dungeon and then all the bosses are burns and/or give (edited by Isopod) loot that no one wants.
Cammo (82 M/82 W/82 R) 116,147 unbuffed Matk :D (95k pa - r/m)
Livia (82 P/77 K/75 S) wisdom O.o wtf is that...
~~ retired - Thanks to gameforge for that. ~~

15

Thursday, June 26th 2014, 1:20pm

Please dont forget our forum rules.

16

Thursday, June 26th 2014, 3:05pm

Anyone who ever dealt with software release should know how 80% of work is done in last few hours/days before release. The other 20% is after release.
I feel sorry for this guy as he must be in an environment with poor project management skills. 80% of the promised work completed by due date? And the customers are still happy??? Those kinds of standards wouldn't last one week in my area. This bears repeating:

"If this finalized list isn't known even at this late in the developing cycle, there is a broken process somewhere in one's company that needs to be fixed.."

M (100), P (100), W (100), K (100), S (100), R (100) --> order of previously being active
Reni Mithras Aeterna Server (6/27/2017 - Mainly RETIRED,Came back temporarily to get more cards ).
06/07/2011 (ch. 3) - Group completed RT diamond mode with me as M/K!

17

Thursday, June 26th 2014, 3:16pm

NO rusty is right, not just in development environments.

First, Blizzard and EVERY game they have ever developed. Has ONE been released on time?

Second, Government contracts, Healthcare.gov website anyone?

Third, government construction contracts, maybe 2% are done on schedule.

Fourth, Dish Network and DirecTV new equipment gets pushed on release dates 2-3 times per new device also.

It is the world we live in. People say they can hit an earlier deadline then actually possible so that they get the contract. Then they get an extension to make more money on the project.

To comment about customers being happy? People still buy from Blizzard, people still have DirecTV and Dish Network... so the customers may not be happy but they keep buying now don't they?

Jguy

Intermediate

Posts: 493

Location: Chicago Area, IL, USA

  • Send private message

18

Thursday, June 26th 2014, 3:22pm

Working as a Project Manager on a couple projects in big and small companies as well as some private server (for other games) development projects I completely agree with Rusty. It's a very small amount of projects that get released on time. Changes are finalized AFTER the patch/new version goes live. Why? Because if you've messed something up in the patch process and it doesn't work and it has to be removed, now you have to go back to the customer/community and be like "sorry, but I lied, that change won't be in". It's a very stupid move to make yourself look like that. Therefore, it is pretty common for patch notes or changelogs to go public AFTER a patch or version release.

This is the way its always been done in RoM. Why are people NOW complaining about it?

19

Thursday, June 26th 2014, 4:30pm

In my company we have monthly maintenance patches on our AIX servers. Prior to the patches going into affect a document is released explaining each change within the patch including what the issue was, what is changing, what to expect to see differently, and any info the end users may need to know. It's called Change Management and with RoM, that process is obviously broken.
NaveeCheefe (M/P/W/S 95/95/92/50)

OldiesButGoodies
Erebos Server

Jguy

Intermediate

Posts: 493

Location: Chicago Area, IL, USA

  • Send private message

20

Thursday, June 26th 2014, 5:53pm

In my company we have monthly maintenance patches on our AIX servers. Prior to the patches going into affect a document is released explaining each change within the patch including what the issue was, what is changing, what to expect to see differently, and any info the end users may need to know. It's called Change Management and with RoM, that process is obviously broken.


This is not even remotely the same situation and therefore cannot be used as a valid comparison. Patching entire server operating systems is obviously going to have its changes released ahead of time because 1) The developer has entire clusters of servers to test things on, therefore they can come up with every situation imaginable before a patch is even thought of and 2) Releasing a change that's broken/missing/bugged/exploitable is not only detrimental to your customers from an unprepared standpoint, it also leaves you vulnerable to lawsuits because your company knowingly released something that affected security of the system. In banks, trading systems or other financial systems this is especially important.

This is a video game. For valid comparison you would look at other MMO's (ESO never releases their COMPLETE patch notes ahead of time, nor does WoW, EVE, FFXIV, or any of the other really big ones). You could also look at some small development projects and notice they never release patch notes or version change information ahead of time except maybe an hour or two once they're certain the changes have taken effect correctly and everything is bug free.

Again, small projects and video games never publish changes ahead of time unless they have open bug testing/beta opt-in programs (Minecraft is a good example of this). Otherwise, you're just barking up the wrong tree when you complain about stuff like this. I don't ever see it changing because then Gameforge would dig an even bigger hole with its customers "loyalty" when a patch is announced and then it doesn't happen so no need to discuss further.