Runes of Magic US / AU

Quoted from "aardvark3"

There was no problem with the old item shop and how it worked. The only complaints were about the items that the shop lacked and the costs. So what was done they changed the shop and how it worked and didn't address what the shop lacked and the costs. This is what makes people mad. WHY???

just to be fair. they did address the lack of house energy in the item shop.

as far as not addressing the other missing items... well. i could be wrong, but, i think this could be an attempt to make the item shop more manageable and give them the ability to give the items we need. give them a chance to fix it before you rage.

as far as the costs go. they need to pay for the servers and the employees that maintain them. how low can they lower the price and still do that? how low do the prices go before they just shut it down because there is no money to be had and they are running at a loss. please look at that vs. the number of people who actually buy diamonds before you get to upset.

The lack of income from a mmorpg, is just the fault of managers on doing a bad job on monetizing the game and lack of atracting new potential players. You cant say " we arent giving them enough money so they cant work properly so its not their fault", you give them money for a service, and if that service is bad then u just dont, they will have to find another way to get better, but in this case they just gonna invest their assets on their other games that are performing good enough.

If the same amount of time and money spent on reorganizing the shop and giving it a new interface, had been spent instead on adding items that have been requested many times to the shop there would have been far more profit from those new items than wasting the time and money on a cosmetic change. They took something that wasn't broken and tried to fix it ( I am assuming they will eventually get it up and working almost as well as the old one) and failed to fix the part (the lack of items) that needed fixing.
As for being more manageable it has not been and will require far more work, time and money to make it so. The time and money that will be spent to fix the new shop will probably mean we will never get the items in the shop that are needed.
It would have been far easier and cheaper just to take all the items that go on sale on a regular basis that are NOT in the shop and let their sales run forever. That extra money coming in would have been enough to fix many of the other problems in the game.
That way they could have the extra income without changing the prices of any items in the shop now or wasting time and money on fixing something that wasn't broken.

So um they made the new IS so all their games have similar IS right? Well I went on the forum of some of the other games GF publishes like Aion, Tera, Elsword, Nostale...and not a single one of them had any new IS implemented, at least not in the last week. So what is this new IS just for ROM? or is ROM being used as a guinea pig?

Is anyone in-game that can test the new wheel? Supposedly got revised about 15 minutes ago.

Quoted from "ancientgear"

So um they made the new IS so all their games have similar IS right? Well I went on the forum of some of the other games GF publishes like Aion, Tera, Elsword, Nostale...and not a single one of them had any new IS implemented, at least not in the last week. So what is this new IS just for ROM? or is ROM being used as a guinea pig?

Yes, this Shop system in shorter or further future will be probably used in other GF games too.
Currently, not every game has it, as they are not released/implemented at the same time.

Examples of others game would be - as far as I remember - 4Story or Metin2, they got it before RoM.

Quoted from "ycavan"

Is anyone in-game that can test the new wheel? Supposedly got revised about 15 minutes ago.

Been changed by the look of it, no idea on the rest of the issues with the wheel. I don't really spin it.

I managed to jump in game and see what I could do with the new item shop. I understand change - change doesn't bother me. When something changes for the worse, however, something has to be said.

Note: Due to several people I've heard saying add-ons were the culprit, I went ahead and downloaded GameforgeLive on my laptop, disabled anti-virus and installed Runes of Magic that way, using the way I'm sure is "supported" officially. No addons were then installed into the client.

1. The interface took about 20 seconds for me to load up. If the US servers are using an Item Shop server from Germany, this is the reason for the shortfall of speed.
2. Once the interface was loaded up, I didn't even get a chance to try and search anything before it just randomly closed without my input at all.
3. I managed to pull up an item and went to buy it. Oops, another random close. Start the process all over again.
4. I managed to buy a few items, which were put into my pack not stacked. For the upgrade to be able to buy 50 items at a time, you can't actually do that, cause let's face it, you probably don't have 50 open bag slots or they're not in a row so your items are now spread all over hell and back in your bag.
5. I tried to spin the Wheel of Agony Destiny and when I hit the spin button, my UI encountered an error and was unable to complete the request (which I can only assume to be a 500 error that was masked at the client end). I tried a few hours later and same thing (after getting through the random closes).

Overall I am disappointed. I was under the impression that Runewaker would simply design a better UI integrated into the game and Gameforge would change the items for sale like many have requested over and over. Nothing prepared me for this though. It is pretty terrible and should seriously be reconsidered.

Ok I have to comment again. ROM posted that they revised the wheel so I went and took a look and what I found was not a revision at all it was just a change of the Content of the wheel not a change to the wheel system/mechanics at all and that is what constitutes a revision. Was this an attempt at deception? I hope it was not. Forgive the phrase but you cannot polish up a turd and expect people to eventually really love the turd. I actually took the time to spin the wheel to get to the third level now that the garbage is partially removed from the wheel but fundamentally it has not changed and is totoally unaccepable. There are still 3x the items on the wheel so your chances of getting an item you may be actually spinning for is 1/3 of what it used to be and it was not great before. I found that as you progress the timer comes on after level 2 (15min). Once again this is just a ploy to get you to HAVE to keep feeding diamonds to the wheel as fast as you can. ROM this is pure manipulative behavior and also forcing gambling and outright theft. I found that as you progress to level 3 the cost and the items you get actually gets worse not better as far as useability and need and some stuff is still just worthless to most players like enhancement pots when you already have your pet 100 is garbage. Once again 3x the items on the wheel so at level 3 and now 24 dias a roll you have now even a more terrible chance to get a + 20 jewel and that is the ONLY reason most people even used the wheel ROM. I got to level 3 and there was 1!!!! + 20 jewel onthe wheel (weapon YAY). After i spun and got garbage the wheel reset and guess what there was a single different +20 jewel on the wheel. I spun again and actually got the +20 accessory jewel by some miracle. The wheel refreshed again and guess what NO +20 jewels just a bunch of junk that I could barely see and most was useless. At that point I refuse forever to ever spin that wheel again. ROM you say you are listening but you are not. My children try this behavior when I show them that somthing they are doing is not acceptable they try to do the minimum required and dont really fully ammend there behavior and comply for their own good but do somthing partial and then claim they actually did what you needed them to do. Once again there needs to be a rollback of the shop to the in game client and a REMOVAL of the new shop as on its innate programming conception it is far inferior for the PLAYERS than the old shop was. I know you have claimed that it makes it so you can change things and that is a good change but that change Cannot every outweigh the detriments of this system to the player. If you were going to do somthing to the wheel then at the minimum you should have made a wheel simulator on your website that is not connected to players real money at all so they can statistically see if it is even worth using before blowing 200$ just to find out they have been conned by some slick criminals who just stole their money from them.
The wheel also gives you what you won before it even ever starts to spin and then takes 15 seconds to spin when you already have the item in your pack!!!!!! There was actually some excitement with the old wheel waiting to see what it would do that that is obliterated now by the web based flash wheel or whatever that abomination is. If people wanted to go and play web based games they would not log into rom and they would go to Vegas to be preyed upon by the gambling institutions.

Do not get me wrong I am never going to advocate this abomination of a shop and the old wheel and interface needs to come back or you will lose customers.
Players I implore you to stop making excuses for this new shop if you are and everyone demand that the working and superior client based item shop be restored.
They are trying to cram somthing inferior down our throats just for the benefit of them being able to change stuff on the item shop but it does not outweigh the benefits of an in client shop.

ROM you need to listen and stop making excuses and minor content changes to try to appease the majority of your player/money base so they will accept this horribly inferior in game shop.
All the users are saying the same thing ROM its not just me they all recognize that change is not bad when it is equal or better but this is neither at your convinience and at our expense. We are asking you to roll back to the in game client shop and wheel at least until you restructure the whole new item shop to give at least equal capabilities as the client based one and have at least tested it out thouroughly with the players. (Personally as an IT professional I do not this that is possible at all due to the limitations of the web programming interfaces.)
This has actually been so discouraging that I did not even bother to log into rom all day and had no desire to do so.
Customer is always right and we vote with our time/patronage/money and we will vote.

Respectfully Bonehawk

seems like the recent changes are having an impact on playerbase, i see less people online everyday lol

Good day to the GMs, i need some help with the new Item Shop.

can u tell me what file i can delete from the RoM directory to deaseable the useless spawning of the item shop?. and if only deleting a file i can see the old item shop that would be great

Thank you and i hope a response

PD. im not calling useles the new item shop, because everyone knows that. just the spawning.

They have made serious mistakes with the new Item shop and wheel. Now we see if they have learned enough to admit it and return to what worked or will they continue on an ego trip sending good money and worker time after bad.

Even with the event of doble exp on quest, I DONT FORGET THE USELS ITEM SHOP, please tell me if i can remove a file to delete the item shop, im sad because i still have diamons i want to spend on items

donkhann, the first thing you should do is remove all of your addons.

Then add them back in 1 at a time to see which one spawns the IS.

& a kudos to the GF team yesterday, IS lag was not that bad. I would request that when we are buying something, to have the same item stay on the screen so we can buy more of them. As it is, when we complete the purchase, we go back to the top of the list in the category.

ycavan ty but i dont have problems with addon just with the Item Shop. every time i move to another map it spawns

donkhann, if you read through this thread you will see that certain addons cause the IS to spawn.

so you need to figure out which addon is causing this to happen.

At the moment Plantcare, ZZinfobar and D303 are known as a problem. D303 needs to go, other two are easily fixable.

The problem happens because ROM disabled some time/date functions, back in Ch 3, so addons needed other ways. Workaround in morphclock had it get time from item shop. New item shop means that workaround no longer works, and anything that uses morphclock needs to remove it. You can remove whole addon, or just the time/date portion

yeah i deleted some good addons, addons that i really like and make the gameplay more enjoyable. to make something that i dont like to work (New Item Shop).

but the main question keep on my mind, there is a file (to delete) or a command (on some .exe file) to delete the new item shop and use the old one ??

Not that we know of right now, man. I'm sure if someone figured it out, there would be a new addon. :))

Old item shop is gone. New one has issues, to be sure, but it works better than on initial release just a few days ago. Not as good as old, to be sure, but still I don't get the same number of errors or have as bad a performance as I did Tuesday. I suggest people spend some time figuring it out and learning to live with it.