Runes of Magic US / AU

yup... garbage again

Seems rather simple to me, just convince people to quit buying this crap all the time and they will quit putting it up for sale so often.

For example: Puri sales are just about ever other weekend lately because you know what....people keep buying a ton of puris during these sales. When the sales manager, who very likely does NOT play the game, get's the sales report and sees all the purchases they think "wow, these players really must like this stuff so lets keep putting it on sale".

All it takes is some player self control. Having played RoM for over 4 years now all I can say is...good luck with that

Hi all,

Thanks for the feedback, will be forwarded (as always) to relevant people.

Quoted from "Tuulikki"

Seems rather simple to me, just convince people to quit buying this crap all the time and they will quit putting it up for sale so often.

For example: Puri sales are just about ever other weekend lately because you know what....people keep buying a ton of puris during these sales. When the sales manager, who very likely does NOT play the game, get's the sales report and sees all the purchases they think "wow, these players really must like this stuff so lets keep putting it on sale".

All it takes is some player self control. Having played RoM for over 4 years now all I can say is...good luck with that

Contrary to your belief, everyone who works for this project has good knowledge of the game (Monetization specialists too) otherwise is unimaginable...

Azathor never played he game, and always said he relied on his team. How on earth is that showing good knowledge of the game

Yes i am aware what i ve written! It is not a 'pre-scripted response' as you think but it is the most simple thing i ve ever had to explain to users in all my communities since years Believe me gameforge does not hire every single person who passes by the street! Of course responsible people in the project are all expert in their fields and thats why i am sure they would not put an item on sale if its was not wanted.

I can also understand people who finds unnecessary to see some items in the shop, but sometimes one thing which is useless to someone can be useful to someone else at same time. However, community managers are here to forward feedbacks from you to responsible person as i did in this case.

Once again thanks for your time and feedback!

Regards,

Contrary to your belief, everyone who works for this project has good

knowledge of the game (Monetization specialists too) otherwise is

unimaginable...



It is not only imaginable it is a fact. The sales are proof of it. Words are meaningless. Only actions hold any value. The actions that have taken place show no knowledge of the game and concerns about the needs of its players at all.

Quoted from "zidlef"

http://us.runesofmagic.gameforge.com/new…/230/happy-hour


come on guys, why can't we have an item shop manager that plays the game for real? useless item, useless sale and even at 90% off it would still not be worth buying it.

Does he scroll his Rolodex and where it falls that is the sale we get? this is just bad judgement even from management not even attempting to listen to the community.

Come on Zidlef, you out of all people should know the basic needs of running a business is making money.

Sure, the shop guys may not play the game, but they know what the items do, I'm sure. They also probably have sales figures to back up their thoughts that "this seems like a good item to put on sale". People buy it, it's put on sale.

If you run a supermarket and put a roll of paper towels on sale and you only sell 50 units and typically you'd sell 40, that might be a good sale. However, if you put a package of fruit on sale, you typically sell 30 units but you sell 50, that's a better sale. Even if the on sale price of the bag of fruit is $3 and the on sale price of the paper towels are $4 and both cost only $1 to buy, the bag of fruit is a better profit.

You don't have to buy or even know your product to create an effective sale or display. All it comes down to is profit. You'd make $60 selling the fruit but only $40 selling the paper towels, even though the paper towels are worth more and make more dollars. It's all about the numbers.

In RoM instance, they probably put some of the lesser sale items on sale at one point and had low numbers. They know it's not very profitable when people can buy stuff from the Most Wanted sale (it's probably called "Most Wanted" for a reason, there's probably a lot of volume there) predictably and consistently and make the company more money doing it.

All we can do, as players, is give feedback like this and see what happens. But the bottom line is Gameforge is in the business to make money. If they put something on sale pretty regularly, it's probably making them more money than people realize, and it must be more popular and useful than you seem to think.

If that were 1 Million TP It would actually be worth it

Quoted from "Jguy"

Come on Zidlef, you out of all people should know the basic needs of running a business is making money.

Sure, the shop guys may not play the game, but they know what the items do, I'm sure. They also probably have sales figures to back up their thoughts that "this seems like a good item to put on sale". People buy it, it's put on sale.

If you run a supermarket and put a roll of paper towels on sale and you only sell 50 units and typically you'd sell 40, that might be a good sale. However, if you put a package of fruit on sale, you typically sell 30 units but you sell 50, that's a better sale. Even if the on sale price of the bag of fruit is $3 and the on sale price of the paper towels are $4 and both cost only $1 to buy, the bag of fruit is a better profit.

You don't have to buy or even know your product to create an effective sale or display. All it comes down to is profit. You'd make $60 selling the fruit but only $40 selling the paper towels, even though the paper towels are worth more and make more dollars. It's all about the numbers.

In RoM instance, they probably put some of the lesser sale items on sale at one point and had low numbers. They know it's not very profitable when people can buy stuff from the Most Wanted sale (it's probably called "Most Wanted" for a reason, there's probably a lot of volume there) predictably and consistently and make the company more money doing it.

All we can do, as players, is give feedback like this and see what happens. But the bottom line is Gameforge is in the business to make money. If they put something on sale pretty regularly, it's probably making them more money than people realize, and it must be more popular and useful than you seem to think.

yes because everyone is always buying the same things every 2 weeks they reappear on sale, like todays sale for example, who would actually be buying the gathering pots when mirror and anniversary event gave me 50+ of each, i dont think anyone is buying them, same with the rinse and repeat pet transformation potion sale, once you've transformed your pet, chances are you wont be changing it again anytime soon.

Yes rom is a busisness and it needs to make money, but that doesn't mean that the items they're putting on actually sell, put mounts, costumes on sale and then you can see what a popular sale is, cosmetics in a f2p mmo bring in huge numbers, much more then those gathering pots or pets i'd wager.

I fail to see where anything that is on sale in the regular rotation is actually selling. For someone to assume that the sales actually work just because they repeat them on a regular rotation is just absurd. This sales rotation was set up years ago. It is the same sales on the same items on a regular basis . You can set your calendar by what is on sale.
The fact the the same sales rotation continues on forever is not an indication that anything is selling but merely the confirmation that the program they they set up years ago is still running even if nothing is selling. If there are sales figures probably no one has looked at them in years.
It is always easier to just let the program for sales that was set up years ago keep running, than to look at what actually is actually happening and make adjustments. If the human race ceased to exist the same sales would appear on ROM until the computers finally died. There hasn't been human input taken into consideration in years.

Quoted from "aardvark3"

I fail to see where anything that is on sale in the regular rotation is actually selling. For someone to assume that the sales actually work just because they repeat them on a regular rotation is just absurd. This sales rotation was set up years ago. It is the same sales on the same items on a regular basis . You can set your calendar by what is on sale.
The fact the the same sales rotation continues on forever is not an indication that anything is selling but merely the confirmation that the program they they set up years ago is still running even if nothing is selling. If there are sales figures probably no one has looked at them in years.
It is always easier to just let the program for sales that was set up years ago keep running, than to look at what actually is actually happening and make adjustments. If the human race ceased to exist the same sales would appear on ROM until the computers finally died. There hasn't been human input taken into consideration in years.

Because Gameforge is just putting things on sale that don't sell. Yup, that makes a ton of sense. Good job.

You may not believe it, but I do. It would make no logical sense for Gameforge to put stuff on sale that isn't selling at all, "scheduled automatic rotation" or not. Don't give the excuse that "Oh, Gameforge is having other games pull RoM". If you've done any of the research you'd realize that some of Gameforge's other games are far worse off than RoM, some haven't had content patches in months and an even lower player base than RoM. There are some games that have 1 post in their forum PER MONTH and maybe 2 GM's and a CoMa. If you don't believe me, check out pretty much the ENTIRE Battleknight game hosted by Gameforge.

Yea cause gf and rw are showing all the signs of running rom with logic everywhere else right...?

Because Gameforge is just putting things on sale that don't sell. Yup, that makes a ton of sense. Good job.


That is exactly what is going on.

It is called institutional inertia.

Things keep running the same as always until something breaks down. No one wants to take responsibility for any change so things never change. The problem is the breakdown usually comes too late to save the product.

No one is reviewing each sale to see if it anyone actually bought anything.

First of all, most of the people only buy big amount of diamonds on +140% diamond promo sale, they prefer waiting for a +140% sale, that means GF must do it more often to increase diamond purshase
Those diamonds are exchanged for ingame gold at 70k each and used to buy the most useful stuff for all lvls.
These is the list of some of the useful items people mainly buy :
1. Purified fusion stones, when its on sale at 10 diamond each people stack like 50 of them. When not in sale, we just buy with phirius token. It is an item used for any lvls to clean stating gear, also useful to sell stats ( that increases stats available on market and keep prices static )
2. Daily quest ticket, 26 dias price on sale, you need like 50 of them to level your 3rd,4th,5th,6th class to 70, people only buy when its on sale, otherwise they just wait.
3. Big angel sigh, its a 24h consumable that prevents exp debt, high lvls can farm mirroworld and buy them with mirror shard, but lvl 1-94 still needs them on sale, to help leveling, notice that they will gear up after they reach lvl 97 and they gonna use a bunch of puris and plussers .
4. Jewels for plussing weapon, armor, accesory. You need it everytime u finish stating a piece of gear, +12-+16 jewels only worth buying when its on sale with discount. When not in sale then we just wait, some that cant wait then just buy it in little quantity. From what i have seen, people not used to mmorpg upgrading system have lot of trouble plussing their gear, also its annoying having to spend lot of time upgrading instead of enjoying the game, thats why we need Perfect jewels, at least to +12, back in old days there were perfect jewel sale +6-+12.
5. Drillers for weapon, armor,accesory. Price is fine just buy it since u only need 4 driller for each piece of gear.Better if sale
6. Golden repair hammers. People wait for sale and stack 20 of them. Otherwise just wait or just buy the minimium amount that u need for the week.
7. Attribute Purifier and Attribute Extractor, useful for any high lvl making gear, people just wait for sale offer, since u need many of them and they are expensive at 59 diamond per extractor and 99 diamond per purifier. Also crafted gear needs extrator to pull the good stats it has, arcanium arena pulls need extractor also to sell the good stat, honor gear to extract the crap stats or sell a good stat, etc. We need more sales on this.
8. Arcane transmutor charges, useful for making tier stones, only worth buying when its on sale at 50% price, if not then just farm minigame or make lvl 10 alts to get 10 free charges
9. Runes, there is one advice i got told many times " wait for rune sale 40% discount and buy them", and it works, better just wait for sale. We need more sales of this.
10. Transport runes. required for daily tasks to make life easier, we just wait for sale and then stack 100 of them. Otherwise just farm minigame, tempest heigh to get free runes or buy with phirius token.
11. God redemption ticket, when a low lvl guildies dies and get debt, i tell them " get 1 god redemption and clear ur debt then go quest ", they answer that " its too expensive ", they prefer staying 2 hour in lirabry to clear ir, make it cheaper so people will actually buy it more often.
12. Crafting runes, required for crafters, nobody buys them since they are expensive, and u can buy them for 2k-3k each at AH, but if GF lowers the price then they will see people buying it, specially now that people dont bother to farm production runes, maybe just botters
13. Bank space and Backpack ticket, only for rich people, lower the price and more people will buy
14. Magical instruments, put them on sale so we can stack up, otherwise just farm the mats to craft them or buy it if u are rich
15. Mounts, useful for new players, collectionists and bored people with money. If they are on sale, then its an incentive to purcharse them for many reasons.
16. House contracts, we want all house types available with a good preview not the crappy one we have
17. Costumes, for rich people, where are all the old outfits ? like Coffee maid costume for example, more variety of costumes leads to higher customer consumptiom, the costumes on item shop now are ugly, put new ones at good prices then people will buy many.


IDK what else, go do ur work and research customer trends and needs.

Rkshield
Mithras
m/p/w/k/r/s 95/80/70/50/50/38

@ #8 charges. I actually much prefer the sale of the gasha's that give 40 charges for 19 dias with a chance of a free item (usually a plusser) thats really the only time i buy charges. I was considering it with this weekend sale but of course, still cant gift in bulk, nor can i buy in bulk?? like i really want to sit there and buy 20,000 charges 50 charges at a time... And for that reason I will still have diamonds, therefore will not have to re-buy any this diamond sale... come on, give your heads a shake.