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Cike

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21

Wednesday, June 1st 2016, 3:10pm

what's the point of dynamic scaling if it doesn't work on all supported resolutions (especially considering 800*600 is the /default/ resolution)?
my r/p can outdps r/m. your name is stupid.

mages should stack dex. word.

This post has been edited 1 times, last edit by "Cike" (Jun 1st 2016, 3:49pm)


ancientgear

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22

Thursday, June 2nd 2016, 12:10am

Haven't posted on forum for a while. -cracks fingers-

The main advantage of this is that the backend and design is all the same, "templated". This makes the management of the entire item shops easier as there is one place to change sales, change items available for all of Gameforge games (again, eventually). Gameforge now can change any design of the item shop or any part of its interface or behavior without the game's developer or even a server shutdown. Previously any major change to the item shop had to have the item shop "restarted", which also included the houses, guild castles, guild managements and Auction house. This would also lead to many other problems if this needed to be done.


Once again, thank you all for your honest feedbacks which will be forwarded to the product team.

But please let me explain one thing once again, New Item Shop is with us permanently and there are no plans to bring old item shop back. It is gone, sorry...

NEW item shop (name speaks for itself) was implemented to one of our MMO in practice for less than 1 year and its shop was the base of the new shop concept which allows us to do different configuration easily. We know some of you did not like the design but it always takes time to get use to see it.

Hmmm I see numerous variation of the word easy get repeated over and over again by GMs.

So I was in a steak house the other day. Ordered a rump steak. Half an hour later the waiter came and put down a lump of raw meat on a plate in front of me. Said it was just easier for the cook if he didn't have to cook the meat.

Called a taxi after I left aforementioned steak house, because I don't own a car. The driver insisted that I walk home because it's just easier for him not to bother driving me home.

Arrived home to find that the new headset I ordered on amazon wasn't delivered. Called amazon and they said it was just easier for their workers not to pack and ship the item which I paid for.

<edited>
~Aqualink was here
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23

Thursday, June 2nd 2016, 1:52am

The main advantage of this is that the backend and design is all the
same, "templated". This makes the management of the entire item shops easier




As to making the item shop easier for Gameforge to use and much more difficult for players to use the answer is quite simple. "IF SOMETHING IS EASY YOU DON'T HAVE TO BE PAID TO DO IT" The way the new item shop works they should pay us to use it, the players are the ones who have to do all the hard work now but it is easier for Gameforge. .

Drakkarsdad

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24

Thursday, June 2nd 2016, 1:55am

Your feedback is being constantly forwarded on a weekly base.
Are you, by chance, letting them know just how angry we are about this? Figured I would post this in the font size of the item shop.



Afaik, the shop display have a dynamic scaling if your resolution is bigger, if your screen is 1920*1080 or 800*600, the shop will have the different size. So YES new shop design has a new font but size depends on your settings. Which resolution/options do you use in ROM?
800*600 with window mode and UI scale checked, just like I have since I started playing RoM. Have no issue with font anywhere else in game or out. JUST the IS.


This explains your problem. As i said, new shop has dynamic scaling, please give one more chance to the shop in bigger resolution :)
I have now tried 26 of the 31 different resolutions available from the drop down in game and the 3 resolution sizes available from the configuration at the main log in screen. Not a single one of them increases the font in the item shop to a readable level for me: everything outside of the IS window gets bigger or smaller, elongated or stretched, moved to the left or the right, but e verything in the IS stays EXACTLY the same size.

And just so you know, I sit approximately 2 feet away from a 42" HD 1080P monitor. It is not the resolution, it is the size of the font.

If making changes to the item shop is as easy as all y'all colors stated it is, change the size of the font. Please and thank you.


edit 2048*1536 accessed in game by hitting <esc> and then video/audio settings did enlarge it somewhat. The issue is, and this was brought up as a different bug way back when, it will not stay at that resolution after logging out and back in. Hell, it doesn't stay at that resolution after hitting apply and closing window. Any changes that can be made and saved can only be accomplished from the main screen.

This post has been edited 2 times, last edit by "Drakkarsdad" (Jun 2nd 2016, 2:07am)


25

Thursday, June 2nd 2016, 1:56am

Seeing as they said that the new shop is here to stay, I pose this question which would make both parties happy. Would it be possible for them to keep the coding the same but change the face of the shop to match that of the old one?

This way they still have complete control and can make instant tweaks to the shop due to the code being that of the new shop. All while simultaneously satisfying the playerbase by bringing back some of the functionality and the look we enjoyed from the old.
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26

Thursday, June 2nd 2016, 1:58pm

Haven't posted on forum for a while. -cracks fingers-

The main advantage of this is that the backend and design is all the same, "templated". This makes the management of the entire item shops easier as there is one place to change sales, change items available for all of Gameforge games (again, eventually). Gameforge now can change any design of the item shop or any part of its interface or behavior without the game's developer or even a server shutdown. Previously any major change to the item shop had to have the item shop "restarted", which also included the houses, guild castles, guild managements and Auction house. This would also lead to many other problems if this needed to be done.


Once again, thank you all for your honest feedbacks which will be forwarded to the product team.

But please let me explain one thing once again, New Item Shop is with us permanently and there are no plans to bring old item shop back. It is gone, sorry...

NEW item shop (name speaks for itself) was implemented to one of our MMO in practice for less than 1 year and its shop was the base of the new shop concept which allows us to do different configuration easily. We know some of you did not like the design but it always takes time to get use to see it.

Hmmm I see numerous variation of the word easy get repeated over and over again by GMs.

So I was in a steak house the other day. Ordered a rump steak. Half an hour later the waiter came and put down a lump of raw meat on a plate in front of me. Said it was just easier for the cook if he didn't have to cook the meat.

Called a taxi after I left aforementioned steak house, because I don't own a car. The driver insisted that I walk home because it's just easier for him not to bother driving me home.

Arrived home to find that the new headset I ordered on amazon wasn't delivered. Called amazon and they said it was just easier for their workers not to pack and ship the item which I paid for.

<edited>
~Aqualink was here


Well, i liked the stories :) But if you want to adopt them to our situation, it should be the "waiter" >the postalman who brings you your orders< got changed not the "meal itself >the one you personally ordered<. I cant think of sending you a different item then you ordered because its easier :S Same with your Taxi Driver story, i would understand the connection between the situation if taxi driver decides to change the seats of the car ^^ which has no effect on your primary wish which is to be transported...

I would like to continue with other examples but i am sure you already understood me!

27

Thursday, June 2nd 2016, 2:04pm

I have now tried 26 of the 31 different resolutions available from the drop down in game and the 3 resolution sizes available from the configuration at the main log in screen. Not a single one of them increases the font in the item shop to a readable level for me: everything outside of the IS window gets bigger or smaller, elongated or stretched, moved to the left or the right, but e verything in the IS stays EXACTLY the same size.

And just so you know, I sit approximately 2 feet away from a 42" HD 1080P monitor. It is not the resolution, it is the size of the font.

If making changes to the item shop is as easy as all y'all colors stated it is, change the size of the font. Please and thank you.


edit 2048*1536 accessed in game by hitting <esc> and then video/audio settings did enlarge it somewhat. The issue is, and this was brought up as a different bug way back when, it will not stay at that resolution after logging out and back in. Hell, it doesn't stay at that resolution after hitting apply and closing window. Any changes that can be made and saved can only be accomplished from the main screen.


Do you mind creating a support ticket with a screen shot? then it will be easy to understand and solve your problem, forum posts are not helping in such a cases...

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28

Thursday, June 2nd 2016, 3:43pm

maybe get new glasses? i know i did and it changed my life, just being helpful not trolling :beer:

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29

Thursday, June 2nd 2016, 10:51pm

There was a glitch that allowed people to send hundreds of the same item for a fraction of the cost. I would assume that is why the item shop needed to be changed.

Unfortunately, the change didn't just affect the people taking advantage of that glitch, It affects all of us. The item shop is so miserably slow and depressing that I haven't bought diamonds or more than a few items since it appeared.

Even though I still have diamonds, I rather buy an item off of someone else then go digging around in the item shop. If we are stuck with it then maybe add resizable windows and a number box for the amount we would like to purchase.
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30

Friday, June 3rd 2016, 12:07am

Well it is nice to hear from players that they knew there was an item shop glitch and hundreds and probably more like thousands of illegally obtained items for free. But i guess legit diamond buyers have nothing to worry about, guess asking for a special diamond compensation to legit diamond buyers is out of the question.

Like i was wondering how some people could have Assassin/Sage/Tyrant X runes and sell them for 50M each when you need 4500 diamonds at 70K per would actually cost 315 Million gold to get. But it's fine , diamonds sellers are feeling so secure and think they really get all they can for their real money, good job yet again. Good way to help the economy of servers when you are actually trying to sell an item and someone has plenty of them at 6 times cheaper obtained illegally, this is just wrong.

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BTW i do live under a bridge, i am Green, i can dish it out as good as i get
There are no better server than Reni, best place to be!!!!!

Drakkarsdad

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31

Friday, June 3rd 2016, 12:39am

maybe get new glasses? i know i did and it changed my life, just being helpful not trolling :beer:
Lies...all lies....you don't do anything but troll...:)

michele19

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32

Friday, June 3rd 2016, 12:41am

Well it is nice to hear from players that they knew there was an item shop glitch and hundreds and probably more like thousands of illegally obtained items for free. But i guess legit diamond buyers have nothing to worry about, guess asking for a special diamond compensation to legit diamond buyers is out of the question.

Like i was wondering how some people could have Assassin/Sage/Tyrant X runes and sell them for 50M each when you need 4500 diamonds at 70K per would actually cost 315 Million gold to get. But it's fine , diamonds sellers are feeling so secure and think they really get all they can for their real money, good job yet again. Good way to help the economy of servers when you are actually trying to sell an item and someone has plenty of them at 6 times cheaper obtained illegally, this is just wrong.

Apparently it was a well guarded secret between diamond sellers and the people who benefited from it. I had only heard about it right before the item shop change. Someone was complaining about how people were getting away with having high tiered clean gear while the rest of us had to pay full price, I had assumed they were duping but all along it was an item shop glitch. And yes, people did report it to support.

I spent way too much RL $ on this game T8'ing my rogue gear, but what can you do. People will always find a way to exploit, there comes a time where you have to make a decision, join them or take the high road. I choose to take the high road. Its not fair but its a reflection of RL, unfortunately lol
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Drakkarsdad

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33

Friday, June 3rd 2016, 12:51am

I have now tried 26 of the 31 different resolutions available from the drop down in game and the 3 resolution sizes available from the configuration at the main log in screen. Not a single one of them increases the font in the item shop to a readable level for me: everything outside of the IS window gets bigger or smaller, elongated or stretched, moved to the left or the right, but e verything in the IS stays EXACTLY the same size.

And just so you know, I sit approximately 2 feet away from a 42" HD 1080P monitor. It is not the resolution, it is the size of the font.

If making changes to the item shop is as easy as all y'all colors stated it is, change the size of the font. Please and thank you.


edit 2048*1536 accessed in game by hitting and then video/audio settings did enlarge it somewhat. The issue is, and this was brought up as a different bug way back when, it will not stay at that resolution after logging out and back in. Hell, it doesn't stay at that resolution after hitting apply and closing window. Any changes that can be made and saved can only be accomplished from the main screen.


Do you mind creating a support ticket with a screen shot? then it will be easy to understand and solve your problem, forum posts are not helping in such a cases...

Polog....
Ok then.. Let's try this a different way.

Am I the only one one the forums, who plays the game, that has issue with the size of the font?
From suggestion thread, I would have to say "No"

Am I the only one asking for increased font size?
Again, from the suggestion thread, I would have to say "No"

Has it been stated time and again, the new item shop is now easy to change?
From the many colors who have posted, I would have to say "Yes"

Then why are you fighting "us" on this. Make the change to the font size and be done with it.

If I take 22 screen shots, what will that accomplish other than drive support crazy? When you open the picture, it will be a reduced size

since the file can be only so large and only so many attachments can be made to any request. That makes ZERO sense. I have seen some of the screen shots people post on forums, and cringe trying to read the char names and those are larger than the fonts in the IS.

Oh, and Zid.. I don't need glasses. I have 20/20 vision, and have my eyes checked regularly.

34

Friday, June 3rd 2016, 1:16am

I'm surprised it wasn't more widespread. You didn't have to go out of your way for it to happen, all you needed was an addon that every diamond seller ever had. It was reported to Saito as soon as it was discovered. But it was a naturally occurring thing, im extremely certain that it happened to a lot of people who never even knew it happened. My first suspicion for the new shop was precisely that it was designed to eliminate the issue.

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35

Friday, June 3rd 2016, 1:30am

I have now tried 26 of the 31 different resolutions available from the drop down in game and the 3 resolution sizes available from the configuration at the main log in screen. Not a single one of them increases the font in the item shop to a readable level for me: everything outside of the IS window gets bigger or smaller, elongated or stretched, moved to the left or the right, but e verything in the IS stays EXACTLY the same size.

And just so you know, I sit approximately 2 feet away from a 42" HD 1080P monitor. It is not the resolution, it is the size of the font.

If making changes to the item shop is as easy as all y'all colors stated it is, change the size of the font. Please and thank you.


edit 2048*1536 accessed in game by hitting and then video/audio settings did enlarge it somewhat. The issue is, and this was brought up as a different bug way back when, it will not stay at that resolution after logging out and back in. Hell, it doesn't stay at that resolution after hitting apply and closing window. Any changes that can be made and saved can only be accomplished from the main screen.


Do you mind creating a support ticket with a screen shot? then it will be easy to understand and solve your problem, forum posts are not helping in such a cases...

Polog....
Ok then.. Let's try this a different way.

Am I the only one one the forums, who plays the game, that has issue with the size of the font?
From suggestion thread, I would have to say "No"

Am I the only one asking for increased font size?
Again, from the suggestion thread, I would have to say "No"

Has it been stated time and again, the new item shop is now easy to change?
From the many colors who have posted, I would have to say "Yes"

Then why are you fighting "us" on this. Make the change to the font size and be done with it.

If I take 22 screen shots, what will that accomplish other than drive support crazy? When you open the picture, it will be a reduced size

since the file can be only so large and only so many attachments can be made to any request. That makes ZERO sense. I have seen some of the screen shots people post on forums, and cringe trying to read the char names and those are larger than the fonts in the IS.

Oh, and Zid.. I don't need glasses. I have 20/20 vision, and have my eyes checked regularly.


Note: We recommend people upload to imgur in situations like this. I recommend you do so as I play on a 29 inch monitor in 1080p resolution full screen and everything looks normal to me as far as font sizes and pictures go. Therefore I also cannot picture what you're referring to so a screenshot of your situation might be best.

Also another note: This topic is walking a very fine line between exploit discussion and not. Let's keep it on topic, which seems to be still feedback about the IS change. We're still listening, and still directing Polog to this thread.

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36

Friday, June 3rd 2016, 2:19am

I feel a lot of eyes on me atm :D When I first noticed this issue, and also the second time it happened (idk how no one else realized it) I went straight to IRC to report and confirm what was happening. Not a diamond buyers fault if their is a bug that benefits them, bug or not people buy things from the item shop so there was no exploit, just a simple bug that everyone was using to some extent, some without even knowledge of it.

Moving on from that, I don't see that being the cause of the new item shop as that would be super dumb, they could have just fixed the BUG in some way rather take months designing a new shop.

I love the idea of a shop they have more control over, I just wish they had released it when it was more user friendly. As Michelle said, many people her and myself included arent even gifting or buying stuff from the shop anymore because it is like going on a long laggy adventure that I do not want to be a part of.

2 most important things to fix IMO:

-purchasing/gifting in bulk (bug free for those will are gonna say something about that.)
-overall lag experienced
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37

Friday, June 3rd 2016, 4:23am

Nirsava i mean people stoped buying runes from AH, i was the seller and used to farm in TH but now meh...

anyway, there is something called market regulation, when an item comes in inusual quantity in the game or in an inusual way, a GM or member of the GF team must take action. What action did they take here?

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38

Friday, June 3rd 2016, 2:39pm

What part of 'this topic walks a fine line' wasn't clear enough, folks? Current Item Shop feedback is the topic. Stick to it. Our CoMas have come to the forums to explain this new shop's purpose. Not to punish or inflict headache on the playerbase, and not to close some glitch loophole. Improvement through standardization. Clearly it still needs work, no denying that.

As for the bug/exploit people are getting their knickers in a twist over, and what have you GMs done about it? We tested it extensively and never could reproduce it. Thousands of diamonds created and spent between support characters for this purpose, reams of logs considered, and not one discrepancy to be found. The orange system messages sometimes reported the wrong number of dias spent, but that's as far as it ever went. After months of hunting we concluded that the players had found a glitch but not an exploit.

If we had found any proof, it would have constituted a -massive- breach of ToS, vacations of the caliber that people don't typically return from. Move on.

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39

Saturday, June 4th 2016, 10:19pm

I only skimmed this but it seems to me that it sounds like they took the gifting option out of the itemshop? Someone tell me I am wrong and need to do more than skim this...


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Drakkarsdad

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40

Saturday, June 4th 2016, 11:45pm

I only skimmed this but it seems to me that it sounds like they took the gifting option out of the itemshop? Someone tell me I am wrong and need to do more than skim this...
You are wrong