Polog i am sure you are trying you hardest, but Gameforge hasn't been listening for 4 years to the items people wants or wanted. Most players have left the game since it was way to costly to play, diamonds are way to expensive. When i buy 50$ US dollars of diamonds and with the exchange rate it costs me 69$ Canadian 1380 diamonds for it, how does it make any kinda sense?? and knowing the fail rate of plussing jewels, you must be crazy if you are wasting your money to buy them.
Name one of our suggestions that was implemented in the last 3 years?? Last items i asked for to Dionea when she was a GM was the RAE's nd ABL to be put permanent in AH and that was like 4 or 5 years ago. Since then none of our suggestions were ever implemented. Items like permanent backpack, 30% 30 day speed mount potions, eggrice dumplings but of course those we wont get since that special GM gave it to all his buddies in the top 2 guilds back in the day and they still have thousand of them. Sadly the game is dying because you rely solely on an item shop manager that has a degree but no game experience at all. A university degree doesn't make you smart, it makes the people hiring you think you are.
Please check the numbers of players online on Mithras, remove the alts people are keeping log on for petcrafting and give the real numbers at 5 different times of the day.
Love the game but the game would need a whole lot of love to come back from where it's at and doubtful people would believe it if it happened