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21

Wednesday, April 25th 2012, 2:20pm

Over the weekend I was able to level my warrior enough to get to this quest chain. There are only 3 or 4 quest in this chain and was suprised how easy it was to complete. Not sure why my main is having such a rough time. Now to complete this quest all I had in my backpack was the sardo secret document and the printed handkerchief. I received the printed Handkerchief from support and a old letter. Support sent me old letter but it looks nothing like the sardo secret document that I turned in on my warrior. So I sent support another ticket and asked for the sardo secret document and they told me that the only old letter in their database is the one they sent. He sent me a link to runesdatabase.com but its not there. Would anyone be able to point me in the right direction. I need a way to get this info to support. Thank you.

22

Thursday, April 26th 2012, 3:56pm

I've done my best to be patient here, but I've just about had it. This is your game. I didn't create it. You made the quests. You make the quest items. If i say that I need a keepsake you should be able to tell me what I need. If I say I need Sardo Castle Secret Document quest item, you should know exactly what I need. Instead, I spend hours trying to provide you with info you should already have. The fact that I've spent 6 weeks in limbo waiting on a fix for my issue is mind boggling. With all the control you posses, you would think that you could go to morrok and get me the item I need. I've told you my problem, you should be able to tell me what I need to do to fix it. I do purchase diamonds , but have refused to purchase diamonds again until my issue is fixed. I refuse to spend cash on a game that I cant progress in. Please fix my problem, I'm done digging.

23

Sunday, August 5th 2012, 7:16pm

I have the answer to your question. Believe it or not, i googled Mokalif Macaffee won't let me talk to Arden Kanches, and your post was the ONLY thing it pulled up :) I had the same problem. Fortunately, there were two other ppl going through the quest at the same time as me... and I was the only one with the problem. BUT once they got in the building, they could get me in the building on a 2 seater mount. I also could not get out without them getting me out the same way... but, I managed to complete the quests :)

Hope this helps you,
-Vyv

Davinator61

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24

Monday, March 11th 2013, 3:57pm

Quoted from "Vyvyanne;563038"

I have the answer to your question. Believe it or not, i googled Mokalif Macaffee won't let me talk to Arden Kanches, and your post was the ONLY thing it pulled up :) I had the same problem. Fortunately, there were two other ppl going through the quest at the same time as me... and I was the only one with the problem. BUT once they got in the building, they could get me in the building on a 2 seater mount. I also could not get out without them getting me out the same way... but, I managed to complete the quests :)

Hope this helps you,
-Vyv


Sorry to Necro this thread, but I had the same problem, until a Guildie (thanks again, Newnile) entered the building and opened a portal for me, after which I marked that location in my Transporter Book. If anyone else has this problem, please PM me in game or send me an in-game mail to my toon "Altmarrielle". For ALL my Fellow Guild Members I'll do it for free. For anyone else, I'll have to charge 100k Gold: 50k up front, 50k when their quest(s) are done...;)