Runes of Magic US / AU

Look on the bright side... at least they found an effective means of removing the lag problem...

Quoted from "Silenteye7;508395"

Look on the bright side... at least they found an effective means of removing the lag problem...

Yes, now all we need do is somehow get them to start looking at the actual problem we are telling them about & we might start getting somewhere.

Judging by the closing post found here http://forum.us.runesofmagic.com/showthread.php?t=68823 they still don't understand what we are telling them.

We were told elsewhere on these forums that EU & AU had the same problem.

That proved untrue as we had both EU & AU players come & tell us it was untrue!

We are also being told that the problems in SW started the day before the server move.
I sieged the day before the move & saw no evidence of the current lag problem, not only did I not see it in that siege I saw no shouts after siege referring to it.

We have been told EU has had this problem in the past. Sure, I accept that because we have had this same problem in the past too. Several long time players have asked why the fix that worked then is not applied now..

Just a wild guess here but I suspect the IT guys are all away on vacation & the janitor or maybe the pizza delivery guy is covering for them.

Quoted from "GarryL;508397"

Yes, now all we need do is somehow get them to start looking at the actual problem we are telling them about & we might start getting somewhere.

Judging by the closing post found here http://forum.us.runesofmagic.com/showthread.php?t=68823 they still don't understand what we are telling them.

We were told elsewhere on these forums that EU & AU had the same problem.

That proved untrue as we had both EU & AU players come & tell us it was untrue!

We are also being told that the problems in SW started the day before the server move.
I sieged the day before the move & saw no evidence of the current lag problem, not only did I not see it in that siege I saw no shouts after siege referring to it.

We have been told EU has had this problem in the past. Sure, I accept that because we have had this same problem in the past too. Several long time players have asked why the fix that worked then is not applied now..

Just a wild guess here but I suspect the IT guys are all away on vacation & the janitor or maybe the pizza delivery guy is covering for them.

QFT

lag before migration and lag after migration is NOT the same.

I feel like they think I am the boy that cried wolf except that this scenario is different and we were the entire playerbase that cried wolf. get this straight: WE ARE NOT EXAGGERATING OR FALSIFYING ANY OF THE EXTREMITY OF THIS WIDESPREAD PROBLEM.

first off i don't know where to post this if this is the wrong place move it lock it whatever idc just don't delete it because i want people to see it.

also i suck at ranting so please forgive my A.D.D.

i've been playing runes of magic for about 2 years now off and on and i can honestly say this is one of the most fun games i have ever played. the level of customization in this game is unmatched and that's probably my most favorite thing about the actual game itself.
i just came back about 2 months ago from a couple month hiatus. i tried quitting cold turkey and it just didn't work. i would log on once a week or so to say hey to guildies and check up on things and i got sucked back in.
i have no problems spending 10$ here and there on double diamonds to get a couple extra puri packs or some +ing jewels or some charges to high tier my weapons/gear.
today i logged into rom about an hour after siege ended and i asked about siege and got nothing but rants about it. siege is the one thing i look forward to every day after work. crappy day at work and all i wanna do is jump around in siege buff to almost 100k hp and 120k pdef and just murder the crap out of every noob that comes my way. with siege being how it is i'm just lost. i gear for siege. i don't gear to get into higher instances cause idc about other instances i get stats just fine without dying a billion times to get them. it's been several weeks since siege has been broken and i'm quickly losing hope. i'm at a point where i feel like doing anything is just a waste of time and i end up just jumping around the housemaid in dalanis.
the only reason i haven't completely given up hope and quit is because of all the great friends i have on govinda and all the people that get sucked in by my crappy trolling in ghetto world. a lot of my friends are quitting and i'm just wondering to myself when it'll be my turn.

i don't know what to do anymore and i've been looking for another game but rom just set my standards too high for other games customization levels and i just can't stand playing any game but rom. i can't speak german or anything otherwise i'd prob go to the eu servers lol.

someone that has something to do with running the game please just give me something to hope for. if you're closing the game just do it already so i don't feel like i'm wasting my time. if you're not closing the game please say so so i can continue farming mentos/stats/shells so i can buy my tosh hardmode staff and be the most epic m/k in the world and blow up siege wars.

and you're not alone here. I definitely do a lot of the other aspects of the PVE in the game, but our guild has lost half or more of our players that logged in due to us not signing up for a busted siege. they're all playing other games now. one of our guildies has a husband that's a long time player and he quit to play other games and she still plays because she hopes it'll get better... for now at least until her patience runs out too.

also i'd like to say this game has a ridiculous amount of potential. if this game had less bugs and didn't crash constantly, it would bring back a lot of the old people that quit and wouldn't discourage all the noobs that are just starting out and so many people would feel so much better about spending more money on it.
i hate feeling like such an incredible piece of work is going to waste and i wish i was bill gates' kid or something so i could buy the game and fix the crap out of it.

donmuetre is right. My guild sieges every night and our leveling guild does too. Both field large numbers of players. Lag was not a problem till the move. Any lag before was normal player specific lag. Not the everyone but 2-4 lag we have now. Even the effects of the lag changed greatly at move. We have seen both and as others have said why in heck did the techs fixing this problem not get into siege to compare....

We have one person who seems to avoid the lag almost every night. Well he did till yesterday when only one member of our team got in and owned the other team (no one in for them) with his uber soloist ability's.

Updates from quality assurance would sure be nice. Only seem to see that class of Mod closing threads these days...

I will forward this as feedback for you, please keep in mind that siege is still in beta and therefore is still a work in progress.

Quoted from "Aetherth;508419"

please keep in mind that siege is still in beta and therefore is still a work in progress.

I really.... REALLY... hate that constantly regurgitated statement...


It's not in beta anymore... beta implies that it has at least a working rough copy of it. Siege is no longer functioning... it has been returned to alpha...

To OP, I totally get you. Minies and dailies were always like a chore I had to do in order to be able to contribute more in the siege, and without SW, I find less reason to spend and time or money in the game.

It might be horrible to admit but other than loyalty to my guildies the main reason I keep coming back is the same reason why people gather around car accident scenes.

Quoted from "Aetherth;508419"

I will forward this as feedback for you, please keep in mind that siege is still in beta and therefore is still a work in progress.

I know what "beta software" is, but I do not understand what beta means when used to describe SW, so can you please clarify it for me.

1. Does it mean that siege is being actively developed, improved and new features added, while all of it is being tested by testers and QA team? Also, what was the date when SW entered its beta state?

2. Does it mean that there are plans for SW to exit that beta state at some point in time? If so, when?

3. Does the beta status refers to both the code developed by software developer (Runewalker) and server administration performed by (Frogster)? Is there even such thing as "beta server administrator"?

... might as well ask couple more related questions ....

4. What is the estimate of time when the SW will be playable again at a same level as before the fix was introduced to fix item shop offers expiry problems (the moment siege started slow death) - day, week, month, year, never (please pick the closest answer)?

5. Is there someone working full time on Frogster's end trying to resolve siege server problems for the last few weeks?

Thank you

Quoted from "Aetherth;508419"

I will forward this as feedback for you, please keep in mind that siege is still in beta and therefore is still a work in progress.

This is hardly a helpful statement. Software that has been in use in a production environment for over a year cannot carry the lable "beta". Using that as an excuse after all that time basically says - this is what it is - love it or leave it. I think you should be getting the idea of most people's choice.

fyi siege will always in be in beta even after game shuts down lol

Quoted from "gstnet;508423"

I know what "beta software" is, but I do not understand what beta means when used to describe SW, so can you please clarify it for me.

1. Does it mean that siege is being actively developed, improved and new features added, while all of it is being tested by testers and QA team? Also, what was the date when SW entered its beta state?

2. Does it mean that there are plans for SW to exit that beta state at some point in time? If so, when?

3. Does the beta status refers to both the code developed by software developer (Runewalker) and server administration performed by (Frogster)? Is there even such thing as "beta server administrator"?

... might as well ask couple more related questions ....

4. What is the estimate of time when the SW will be playable again at a same level as before the fix was introduced to fix item shop offers expiry problems (the moment siege started slow death) - day, week, month, year, never (please pick the closest answer)?

5. Is there someone working full time on Frogster's end trying to resolve siege server problems for the last few weeks?

Thank you

Hi, fellow sw beta tester here and I also would like this responded to. Otherwise, this is really just a "Perpetual Beta" product where we are all tired of being treated as testers and just want to have fun...

Here's my question. Don't ALL or at least MOST of the people that either work at RW or even just troll the freakin hallways PLAY THIS STUPID GAME TOO? And if that's the case aren't they experiencing exactly what we are experiencing with regard to the CRAP this game is becoming? Or are they playing from a nether world we aren't priviledged enough to exist in.

I am always seeing the GM's saying "Yes we feel your pain, we have the same issues ourselves, it's frustrating we know." So why are we CONSTANTLY being asked to tell them what the problem is? Just log into the damn game once in a while and you'll find out for yourself JESUS ALREADY!

Let's check old Wikipedia...

http://en.wikipedia.org/wiki/Beta_test#Beta

Quoted

Beta ... is the software development phase following alpha. It generally begins when the software is feature complete. Software in the beta phase will generally have many more bugs in it than completed software, as well as speed/performance issues. The focus of beta testing is reducing impacts to users, often incorporating usability testing. The process of delivering a beta version to the users is called beta release and this is typically the first time that the software is available outside of the organization that developed it.
...
Some software is kept in perpetual beta—where new features and functionality is continually added to the software without establishing a firm "final" release.

The key phrases are:

1) "feature complete". This is perhaps the closest common definition. While beta software can receive substantial fixes due to feedback from testers, the introduction of new features is heavily discouraged and the focus is on dealing with features as they exist

2) "more bugs as well as speed/performance issues". I dont think I need to elaborate on this one, do I?

3) "perpetual beta". While people tend to use this as a snarky remark, it is not all that uncommon. A lot of software out there needs final cleanup and polish to push it to "release candidate" or actual release stage; but it doesn't get it. Instead, the code remains unpolished and unfinalized, and features are added instead.

I completely agree that siege is in beta, although the problem the US servers are having is in no way related to the developmental stages of siege.
Hell, some instances should have the (BETA) label applied to them. Remember when they broke Kalin Shrine last boss? Remember when they took out the solid floor from Kawak's Tomb? (owait, that is still like that) How many times have you done the alarms in Hall of the Demon Lord and waited a good 30 seconds for the pillars to shut down mob spawning, or have one straggler somehow re-trigger a completed alarm?
Those are all SOFTWARE issues that would require development to fix. The main issue with siege is a SERVER issue and I would love to see any GM/CM acknowledge the fact that this is not a DEVELOPMENT ISSUE.

http://forum.us.runesofmagic.com/showthr…ll=1#post505587

They have (or at least QA has).

Quoted from "sertet;508443"

Those are all SOFTWARE issues that would require development to fix. The main issue with siege is a SERVER issue and I would love to see any GM/CM acknowledge the fact that this is not a DEVELOPMENT ISSUE.

It is likely both. A more robust software could deal with hiccups on the server/hardware side and recover gracefully. I once run a linux system on a heavily corrupted drive, where the 1/3 of the operations could not really complete and it was throwing errors right and left; but networking stuff was solid and run like a champ on a broken system for months. And, obviously, if the server has no hiccups or performance problem, then even software with limited exception handling and recovery can run smooth.

That said, the general point holds. It is, at this point, operational Server issue. If we had major software update between "works ok" and "works horribly", then sure, we could suspect software. But, we didnt. We had server update, so server operation is at fault here.

My guild had no delay before the server move. We are not talking about your normal every day lag. We are talking about a DELAY OF UP TO 15 MINS lag! I played in ch 3 +, this type of lag is new to the US servers. It is more of a delay from things showing up on our screen then us being laggy b/c computer is slow or something.