The Return of Fatal Lag in Siege War

Central Scrutinizer

Location: New York, New York

Thursday, December 12th 2013, 2:51pm

Lately, several of us have been experiencing the return of fatal lag in siege. Things in the game work fine until you enter siege. After a few minutes, the lag becomes so extreme that you cannot engage in combat effectively, and rezzing take up to a minute or more.

Why has this issue returned and how many others have noticed this? This behavior only seems to have recently surfaced again, but I can't seem to pinpoint the cause. I reloaded the client, tried turning down the settings etc. (Despite having a very powerful computer and graphics card), but to no avail.

At this stage, I can't make it trough a siege. If I try to relog, I can't even get back into the game until siege is over. I suspect this is an issue on the game end, and have submitted a ticket, but this is extremely frustrating.

Anyone else in the same boat?

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vfwiffo

Rustypedia

Posts: 3,364

Mood: Blink

2

Thursday, December 12th 2013, 3:32pm

No appreciable lag, but there were a few days here and there that were pretty bad. But even on bad days I would ask guildies if they are laggy and they were not.

Same goes for crashes. One day a guildie kept crashing throughout the siege, but the rest of us had no issues; and he does not usually crash much so it is not likely to be a problem with game client.

-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.

Oh, and people who have more than 3 classes are clinically insane.

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Beren

Board Administrator and Super GameMaster

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3

Thursday, December 12th 2013, 3:35pm

Hiya,

I myself on my private toon have not experienced any difference lately during siege.
That said, there have been some who have been having lag issues which could be possibly attributed to their ISP.
There is a thread related about it here.
It might be your issue as well.

~ Beren

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scanderson

Central Scrutinizer

Posts: 87

Location: New York, New York

4

Thursday, December 12th 2013, 4:38pm

Based on the threads, it appears to possibly be a Verizon issue, but the common denominator seems to be:

po1-car3.vaultnetworks.com [206.253.168.142]

Why is this causing an issue with siege and how can we get our ISP to fix this? Isn't this mandated by the RoM address?

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ghostwolf82

Professional

Posts: 859

Location: Kalvans Trunk

Occupation: It's dark in here

5

Thursday, December 12th 2013, 4:59pm

I've been having horrible lag issues every night at SW time for the past 3 weeks now. I am just not even entering SW anymore until it sorts itself out, because as long as I don't enter SW I don't have lag. I only get the lag when I actually go into SW. Which is a bad way to have to solve it...I love SW and want to be able to participate in one of the more fun aspects of this game, but just can't.

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zidlef

Sage

Posts: 3,419

Location: Canada

Occupation: Company owner

Mood: Love

6

Thursday, December 12th 2013, 5:28pm

Well when facing Palenque guilds we experience a crap ton of lag, crashes etc. no clue why. I always relog before siege too make sure i don't lag or port on the opponents team, but sometimes they tell me i do, so i don't know what to make of it. ;-(

K/P/S/M/W 98/98/98/98/98
Disturbed guild leader on mithras :thumbsup:

BTW i do live under a bridge, i am Green, i can dish it out as good as i get
There are no better server than Reni, best place to be!!!!!

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scanderson

Central Scrutinizer

Posts: 87

Location: New York, New York

7

Thursday, December 12th 2013, 5:50pm

Fatal Lag and the Hopelessness of No Apparent Fix

Well, I can't say I am glad to hear I am not alone, as know firsthand the misery of this kind of lag in siege. All your skills don't work because they happen minutes after you actuated them, you can't activate your mount, you can't attack the enemy (but they easily can kill you) and when you die, you lay there for several minutes waiting to rez on top of the castle. Even worse, if you relog, you can't get back into the game, much less siege!

This has happened before in the past, but I have to ask this of Gameforge - why does it take so long to investigate and fix these issues? While the assertion is that this is a Verizon, East Coast ISP issue, I am not so sure. The problem seems to resolve immediately after siege is over, so it is hard to accept that it is strictly an ISP issue. I guess my concern is, who really needs to take ownership of this issue? Logging support tickets doesn't seem to generate much movement based on my recent experience. And honestly, I shouldn't have to use a VPN to make a game work.

To be honest, not having functional access to siege is a dealbreaker for me as siege is the event that motivates me to do the other activities in the game.

Beren, thank you for your response to this thread and for posting the other threads. They may prove useful. Anything you can do to get the powers-that-be to look into this issue and perhaps escalate it? BTW, I had my brother do a traceroute from Virgina on a non-verizon ISP and the last stop before the RoM server is, low and behold, po1-car3.vaultnetworks.com [206.253.168.142]. Not yet convinced that this is the root problem....

This post has been edited 1 times, last edit by "scanderson" (Dec 12th 2013, 6:08pm)

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Mrpushpop

Master of the Storyteller

Posts: 800

Location: Indigo - The small and feisty server

Mood: Mellow

8

Thursday, December 12th 2013, 6:00pm

Siege seems the same too me. I am not having problems, might crash once under typical ROM law but thats it.

One thing I have noticed is that I crash every now with other people that use my areas provider. Never noticed it until a guildy moved to my area and uses the same provider. But we sometimes crash at the same time, which makes me think that those are related to some kind of network issue.

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Lamillie

Trainee

Posts: 61

Location: Dry country

Occupation: World dommination

9

Thursday, December 12th 2013, 6:45pm

On my private toon even I've had problems some nights i have problems and some i don't so it is happening more.

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Jguy

Intermediate

Posts: 493

Location: Chicago Area, IL, USA

10

Thursday, December 12th 2013, 8:35pm

Unless this just started happening last night, we've noticed none of this lag in our guild recently.

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bleedingblak

I'm here to troll you

Posts: 1,232

Location: www.youtube.com/user/ihavetourettesxx

Mood: Crying

11

Friday, December 13th 2013, 1:09am

Ghost, Zid, Scan:

what's your ISP? Where do you live? East Coast? West Coast? (if you're Canadian you can still be closer to the east or west).

We can't complain about something like this and not give some kind of information. Saying we have lag, fix it, will not fix it. There is no running board.

If it can be pinpointed to an isp, that's all the better. If it can be pinpointed to a datacenter........ which sounds like the case... then awesome.

I do not believe it is particularly any ISP, as my canadian friends were also getting terrible lag last night. Unable to use skills. There is NO verizon up there. The issue lies somewhere else.

~Fly into the distance, disappear for awhile~

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sertet

Professional

Posts: 796

12

Friday, December 13th 2013, 1:37am

It is extremely unlikely that it is a player ISP issue.
The issue lies in florida somewhere. When doing something like traceroute you get something along the lines of this:

Source code

  1    <1 ms    <1 ms    <1 ms  local
  2     7 ms     4 ms     3 ms  10.32.63.120
  3     6 ms     6 ms     6 ms  G0-10-3-2.NYCMNY-LCR-21.verizon-gni.net [130.81.105.234]
  4    27 ms    51 ms    56 ms  130.81.151.228
  5     7 ms     7 ms     9 ms  0.xe-11-2-0.BR2.NYC4.ALTER.NET [152.63.20.221]
  6     7 ms     7 ms     7 ms  204.255.168.190
  7    37 ms    37 ms    37 ms  INTERNAP.Tengigabitethernet2-2.ar1.MIA2.gblx.net [64.212.16.166]
  8    49 ms    50 ms    50 ms  border1.po1.bbnet1.mia007.pnap.net [69.25.0.18]
  9    79 ms    80 ms    76 ms  vaultnet-7.border2.mia007.pnap.net [69.25.48.142]
 10    78 ms    80 ms    75 ms  po1-car3.vaultnetworks.com [206.253.168.142]
 11    98 ms    94 ms    97 ms  ROM-US-WORLD1 [206.253.173.50]

The first item is your own local connections, every point after that is a major network switch that data has to route through. The last entry is of course the actual RoM server. (or the target of what you tracerouted) The entry right before that is the datacenter connection. If that "po1-car3.vaultnetworks.com" is the issue, then it is the datacenter's problem.

The issue has been happening across the servers for months however it isn't a ping issue, it is dropped packets. Somewhere in the routing of the internet between georgia and florida is getting between 2-6% packet loss. Certain regions will experience this due to routing, east coast being very predominant.

You can check for yourself with pingtest.net and find that you will have 0 packet loss to nearby states, 0% packet loss to states on the opposite coast, 0% ping loss to georgia. When I've experienced connection issues/lag there was significant ping loss to the florida orlando/tampa servers. Otherwise it shows normal (0%)

A real sysadmin knows how to change the time.
If you make the same mistake while trying to make up for the previous one, you are doing something wrong.

As much as I'd love to say I offer consulting services, the scope of things broken is too large.

This post has been edited 1 times, last edit by "sertet" (Dec 13th 2013, 1:49am)

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bleedingblak

I'm here to troll you

Posts: 1,232

Location: www.youtube.com/user/ihavetourettesxx

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13

Friday, December 13th 2013, 2:29am

Asper this thread; [Collection Thread] Current Server and Login Problems

I agree, it is the problem of the datacenter and it should be brought to their attention.

~Fly into the distance, disappear for awhile~

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zidlef

Sage

Posts: 3,419

Location: Canada

Occupation: Company owner

Mood: Love

14

Friday, December 13th 2013, 3:04am

Well Dragonblade nice lag fest, all our guildies crashed at least 3 times each, i crashed 5 times. Couldn't do anything just a sucky laggy siege.

But i forgot that we are approaching january and that is when all the lag returns, who doesn't remember the 20 seconds delays in siege, loll. :dash:

Ah well this one should be forgotten

Moved from good siege thread to "Siege lag" thread ~Majik

K/P/S/M/W 98/98/98/98/98
Disturbed guild leader on mithras :thumbsup:

BTW i do live under a bridge, i am Green, i can dish it out as good as i get
There are no better server than Reni, best place to be!!!!!

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scanderson

Central Scrutinizer

Posts: 87

Location: New York, New York

15

Friday, December 13th 2013, 12:20pm

Who's job is it to contact the datacenter? Us or Gameforge?

BTW, I am Verizon Fios, East Coast.

Last night, I had spikes of over 50K ping at the beginning of siege, but I logged out, checked my router with Verizon, and then logged back in and got into siege with only moderate lag (about 17 mins into siege). I was actually able to function for the first time in weeks. Not optimal, but functionable. It seems like something is crashing right as siege starts, particularly at the 8pm EST slot.

If I come in late, it seems to be less laggy. Strange.

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zidlef

Sage

Posts: 3,419

Location: Canada

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16

Friday, December 13th 2013, 4:07pm

Well they might want to find another server provider that doesn't have his servers based in India, lag is getting stupid once more, jump off the castle and lag for 5 seconds and boom dead!!! they can blame it on my internet provider, NOT, blame the fact that i am in Canada and servers are in Florida, LMAO.

Ventrilo 18ms ping, in game 47ms ping, in siege war 64ms ping, that is nearly not enough to make me lag that bad, so i really think it is server side or the crappy programming for siege. They have done much for the game as of now and i am impressed, now hopefully this is the next piece of the puzzle that will be looked at. :gamer:

Tired of dying for something that is not my fault in siege. :dash:

K/P/S/M/W 98/98/98/98/98
Disturbed guild leader on mithras :thumbsup:

BTW i do live under a bridge, i am Green, i can dish it out as good as i get
There are no better server than Reni, best place to be!!!!!

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scanderson

Central Scrutinizer

Posts: 87

Location: New York, New York

17

Monday, January 27th 2014, 2:44pm

It's Baaaaaaackkkkk!

After a short mild relief (lag never totally goes away) FATAL LAG is back and it's worse than ever! Could GF please do some server maintenance or whatever it is that needs to be done to fix this issue?

Siege is getting nearly impossible to play again. In once case I rubberbanded all the way from the enemy gates back to the front of my home gates! Uggh. Not to mention running around and not being able to target enemy players, getting killed but not knowing why and then taking 2 minutes or longer to rez and try it all over again. Skills that don't happen until 30 seconds later, etc., etc., etc.

This appears to only affect some players, and not all, but this needs to be looked at seriously and bugs need to be logged, etc. with the development teams. Lag Wars is just no fun. I want to siege again and be able to compete effectively.

PLEASE, PLEASE, PLEASE take measures to fix this issue.

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