You are not logged in.

Applications: [GameMaster: OPEN] | [Volunteer Testers: OPEN]


This forum will be permanently shut down on Friday 13.07.2018
Please copy or save all important information from old forum before they will be deactivated
We have moved to new board. https://forum.runesofmagic.gameforge.com/Come join us.

1

Monday, October 17th 2011, 2:39pm

Frogster losing control?

Considering the overwelming bugs and issues with the game lately do you believe that RW/ frogster has lost control of the game?

Things disappearing, the maps being bugged and tons of crashes are running rampent. Have the recent severe issues caused you to lose confidence in the game? What will it take for you to have confidence in the game and its developers again?

regentego

Professional

Posts: 1,686

Location: AZ

Occupation: Manager

  • Send private message

2

Monday, October 17th 2011, 2:46pm

personally I would have pulled the last patch asap. Its borked bad!

Ebilone

3

Monday, October 17th 2011, 2:56pm

Frogster is not really in control to begin with are they?

From what I read from GM's Frogster is a sorta "sub contractor" of the owners program and has no real control.. i guess thats what we get for playing a second hand game from Euro. :D

Thats what i read anyway.. i could be wrong.. not claiming any facts here xD

4

Monday, October 17th 2011, 3:07pm

Quoted from "redeem1;475356"

a second hand game from Euro.



from asia.....

5

Monday, October 17th 2011, 3:08pm

Quoted from "Ziegler;475361"

from asia.....


It's from Germany

6

Monday, October 17th 2011, 3:10pm

well.. second hand none the less.. lmao.. wherever its from orig. :P

7

Monday, October 17th 2011, 3:11pm

Disappearing house items is a long standing problem, at least since January. Those things are notoriously difficult to trace, but yea, that one is a legitimate priority and legitimate problem. There should be buttload of logging done around that module now to record all that goes on.

The rest are bugs of the moment, minor glitches that exist for a short time. Day before yesterday it was shell limit bug, yesterday it was bugged Breakout quest, today it is the map glitch. Meh... Besides, the quest map problem has been worked around already, with the latest Wowmap showing the quests properly, and the patch being applied tomorrow will hopefully fix it for those not running Wowmaps.
-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.

Oh, and people who have more than 3 classes are clinically insane.


regentego

Professional

Posts: 1,686

Location: AZ

Occupation: Manager

  • Send private message

8

Monday, October 17th 2011, 3:37pm

Quoted from "vfwiffo;475364"

Disappearing house items is a long standing problem, at least since January. Those things are notoriously difficult to trace, but yea, that one is a legitimate priority and legitimate problem. There should be buttload of logging done around that module now to record all that goes on.

The rest are bugs of the moment, minor glitches that exist for a short time. Day before yesterday it was shell limit bug, yesterday it was bugged Breakout quest, today it is the map glitch. Meh... Besides, the quest map problem has been worked around already, with the latest Wowmap showing the quests properly, and the patch being applied tomorrow will hopefully fix it for those not running Wowmaps.


While I agree most are minor glitches, do you see that you just mentioned third party add ons to fix major bugs.

If I'm a dev the last thing I want is third party teams developing fixes. Or third parties creating work around for wardens crashing others.

Is that not the definition of losing control? I don't entirety trust anything third party. Add-ons should never be used to this extent and IMO frogster should never promote a fix for any problem which is created by a third party.

Just my opinion, were just putting bandaids on problems. You can only patch a tire so much till it shreds on you.

Ebilone

9

Monday, October 17th 2011, 3:42pm

Quoted from "vfwiffo;475364"

Disappearing house items is a long standing problem, at least since January.


Items disappearing has been a problem since launch, but never to this degree. I'd be interested to know what is causing it, and why so many are affected.

RoMage

rustyx is lame rogue

Posts: 2,694

Location: web

Occupation: DB Admin

Mood: Unsure

  • Send private message

10

Monday, October 17th 2011, 3:49pm

I don't see why getting help from 3rd party would be a problem for developers. Any help should be welcomed and they can focus on more important fixes.

IMHO, neither Frogster nor Frogster America have much control to begin with (talking about bug fixing), but as long as they are working on collecting info and sending it to RW, I don't think that this game is dyeing.

As for lost items, I've lost fist chair, waited for 2 weeks and had it fixed, now I'm missing another one, still waiting, but don't really care as only thing I'm missing are some extra TP, and I already accumulated way too many of those. (can't remember last time I was able to zero out house TP bonus) :)

11

Monday, October 17th 2011, 3:57pm

I agree. Waiting for the community or a third party to patch something that the developers can't is a terrible work model. It's lazy. How could anyone, even you pinkhat, support that philosophy?

That's like buying a new car from a dealership that you can't have it serviced at.

"Oh you bought this new car from us a month ago and you said there is a malfunction in the transmission? Well, we can't fix that here. Ask around and see if some other dealership can fix it."

RoMage

rustyx is lame rogue

Posts: 2,694

Location: web

Occupation: DB Admin

Mood: Unsure

  • Send private message

12

Monday, October 17th 2011, 4:01pm

So you take car to manufacturing plant for fix or you have dealer/approved shop (read third party) check your car?! :D


Think twice before posting another example from RL , for a game that in start is F2P. (a lot of RL comparison ends right there)

Kaiyan

Beginner

Posts: 4

Location: Tampa Bay, FL

  • Send private message

13

Monday, October 17th 2011, 4:14pm

I don't personally mind "bugs" so much when they're not game breaking, or when they're addressed in up-coming patches. However, RoM's tendancy to not even acknowledge them publically causes distress because you simply don't know if they even know about the bugs (or care) to even be working on them. When you tell your your players "we know about bug X and we're working on it" they tend to give you more slack than when they have to fix things themselves because it's been a month since a bug appeared and NOBODY is saying anything about it. (e.g. map bug)

Household items missing is extremely annoying for several reasons. Real money is involved. Not only in the original purchase of the items, but also the house energy being used over the period of a month or two or more to keep those inventory slots open (as instructed by the GMs) in the house w/no benefit from them as should be. Then add to that the way the GMs are simply closing out all the tickets REPEATEDLY when the issues have NOT been resolved. Yeah yeah yeah, you're just going by what the devs are telling you. How about ASKING first? First time or two, sure go by what devs say. Third, fourth, fifth time? Check with the players.

This may be a F2P game, but it wouldn't surprise me if someone looked at the numbers and found they brought in more money than many subscription based MMORPGs out there. People spend a lot on diamonds. I know I personally could have played EQ or WoW for 2-3 years easily on what I've spent on RoM in the last 4 months alone. So please keep the "but its a free game" argument to yourself.
This moment will never happen again. Make the most of it.

14

Monday, October 17th 2011, 4:17pm

Quoted from "RoMage;475375"

So you take car to manufacturing plant for fix or you have dealer/approved shop (read third party) check your car?! :D


Think twice before posting another example from RL , for a game that in start is F2P. (a lot of RL comparison ends right there)


I don't know about you but I don't have my car serviced at the factory (runewalker). But I do take my car to get serviced from a dealership (frogster). I would never have my car serviced by Billy Bob in his backyard (third party patch).

Free to play is a gimmick because if you want to get close to even compeating in end game you have to pay.

RoMage

rustyx is lame rogue

Posts: 2,694

Location: web

Occupation: DB Admin

Mood: Unsure

  • Send private message

15

Monday, October 17th 2011, 4:28pm

@Tackninja,

Well, I come from part of the world were we all were required to know more about fixing our own car, so thus I fix my own cars, everything up to replacing motor. (done that back in Germany, years ago) :D

Same thing here with macros, workaround... I just know that bugging FA will hardly resolve anything. I can see problems with communications between RW and F/FA, but that is something I (nor any other player) should care about, as that is part of their business and agreements.

Maps are not working exactly 2 weeks now, and tomorrow is another maintenance day, so let's see if that get's resolved. That still did not affect me much, as I mostly had to use World Search in past couple of weeks to clean all quests that I missed.

Back to your example with car, back some time GM's engineering did not-so-great job in constructing Malibu, so it appears that car was more likely to burn if hit from back. But even in that case, car never was completely recalled (even some people died from such a hit from back) and it took them 1-2 years to make change in design. More and more I think about it, GM reminds me of RW. (must be all that communication problem with company/dealership :D)

16

Monday, October 17th 2011, 4:35pm

I fix my own cars as well. I don't like taking car's to the stealership for numerous reasons. The metaphor still makes sense to those that aren't handy like us.

The GM example is great and it really shows true that GM is in terrible shape finacially and primarily owned by the US Government. It took GM years. Toyota had an issue and it was fixed in days.

Frogster needs to fix things faster. When I found out about the bugs and the rumors of rollbacks I just did my dailies and stopped playing. I wasn't going to spend dias or do anything that could be lost to a rollback. Of course they their won't be a rollback but what is keeping them from saying, "we made a mistake..."

regentego

Professional

Posts: 1,686

Location: AZ

Occupation: Manager

  • Send private message

17

Monday, October 17th 2011, 4:38pm

So tell me what if the warden fix by a third party ends up creating a far worse problem, then FA says "I know we endorsed this but you have to reinstall the game."

FA set a bad precedence promoting this. Be careful is all I'm saying

Ebilone

18

Monday, October 17th 2011, 4:46pm

Quoted from "regentego;475365"

While I agree most are minor glitches, do you see that you just mentioned third party add ons to fix major bugs.

If I'm a dev the last thing I want is third party teams developing fixes. Or third parties creating work around for wardens crashing others.

Is that not the definition of losing control? I don't entirety trust anything third party. Add-ons should never be used to this extent and IMO frogster should never promote a fix for any problem which is created by a third party.

Just my opinion, were just putting bandaids on problems. You can only patch a tire so much till it shreds on you.

Ebilone


developers in games, in fact, WANT and Need players to make addons, fixes, and things like that for a few reasons:

1. it lightens their work load. While yes, they should be the ones to fix it, they are always working to keep the minor glitches when some anomaly(such as maps missing, random quests bugging from some unpredictable anomaly, etc). so if a player wants to come in and fix it, they can then implement that code into the old and, Presto instant fix.

2. It is 1 more thing that keeps players interested. you see players working on addons all the time. refining, tweaking, testing, this creates more of a player base and what not.

3. addons make the game more fun. who doesn't like running around with a UI that looks cooler then the standard one? or a list that gives you the exp/tokes of the daily quests available at your level? it makes life easier so u can enjoy the game.

4. sometimes addons are almost, and i stress almost here, necessary. Threat meters, better maps, mob actual health displays, all these make instances much easier to run, and in some cases almost couldn't be done without them, without ridiculous amounts of wipes. and idk about you but id rather not spend 3 of the 4 hours im on running back to the boss we just wiped on cause the tank couldn't see he/she was loosing aggro.

5. if they did not want the 3rd party software, they wouldnt allow them the ability to manipulate the game programming.
Server: Palenque

Founder and Guild leader of Vroengard

Kiskueurahara 67/67/55 Warden/Scout/Warrior

19

Monday, October 17th 2011, 4:53pm

Quoted from "Silenteye7;475362"

It's from Germany



check this out :

http://www.runewaker.com/en/about.php


nothing germany.....

RoMage

rustyx is lame rogue

Posts: 2,694

Location: web

Occupation: DB Admin

Mood: Unsure

  • Send private message

20

Monday, October 17th 2011, 5:09pm

He probably mixed Frogster and Frogster America. Frogster is based in Germany and operates in EU, where we have FA.