Runes of Magic US / AU

a year and a half playing runes of magic spent over 1000$ playing last forum i swore at got a ticket sent back to me not gonna swear at this great community we have but if the forum mods pay attention to the post then i am grabbing some eyes

it's not just grimdal. it's across all servers.

*no never sold any zeevex in canada so restricted from getting bonuses from adv packs as well

we're no longer allowed to talk about it.

lots of people disagree with official statements and telling them they're wrong will get you banned apparently =/

FEU seems to be keeping quiet on this, they have already closed down two threads on this. Also they are saying its not them its us, funny how its happening on all servers.

I think Osha is the only server that is not hacked yet? Govinda is getting hacked as of yesterday, Icotick has been spamming world chat for 4 hours now.

If you'd like to contribute to the page that Kefkai of Artemis started, please visit:

http://www.theromwiki.com/Artemis_Hacking_Incident

We're trying to keep track of what we do know. As you can see, some Grimdal people even added details to their entries.

I'm sorry you are having to deal with this. :/

Frogster, please start doing something about this. If you don't start looking into this and start restoring people's accounts soon many good players will leave. Most if not all of them are players that support you and Runes of Magic. So if things don't start getting fixed now a large source of your income will be lost, so its to your benefit to stop this hacking problem once and for all before it starts getting out of hand.

Frogster,

Just one account hacked is one too many. Your system is compromised, whether it is by an internal, rogue employee, or by a third party cyberspace criminal, this is an urgent situation that demands immediate attention. The weekend, and the fact that employees are absent is no excuse for ignoring a volatile situation that is getting out of hand like a wild fire.

I would like to point your attention to SONY who ALSO ignored a similar situation. Their hacking went viral, and hundreds of thousands of gamers LEFT the game and quit their accounts. In addition, all the major news sites like CNN, CBS, YOUTUBE, and FACEBOOK carried the message to the entire gaming community world wide.

The result? SONY shut their doors down for a month. The jury is still out on whether the accounts they lost ever returned or how much money they lost.

The ball is in your court Frogster. Answer these players whose accounts have been compromised. Assure them that their virtual assets will remain intact or be reimbursed. Continue to support them and the rest of your customer base while you sort this out.

Because if you don't take steps to put out THIS fire, the storm to come will kill this game and you will have no one left to censor/monitor or provide you with the funds to keep you employed.

I have to say I'm utterly furious Frogster is even trying to blame the players. Just because you haven't found anything(let alone admit it) doesn't mean you're systems aren't compromised! Don't lie, shift the blame, sweep it under the rug etc. Come clean be honest with us and while still angry, people will understand.

I will say that we have lost two of our top players which in turn has wrecked our ability to run some content which affects our entire guild. If they don't get restored 100% I'm sure they would leave and I will be right behind them as well as many others. Ball is in your court Frogster.

ddos attack was what a month ago hmmmmmmmm

Quoted from "TunaShake;519791"

That is the problem timthum,

They would never admit it as it is a bannable offense.

-TunaShake

Obviously they wouldn't to a GM, but there's no reason anyone wouldn't tell another player to help track the culprit down.

I know some of the people personally, and they didn't buy gold.

GMs i hope your reading this ive sent a ticket gold spammers have hacked peopls acounts one of them being a long time ingame friend Karza of Govinda who had logged off for the night earlier a player that we knew that had quit nice guy mind you Ico was on line and spamign gold wasnt him oviously hsi acount was hacked, now about 20 misn ago my friend Karza is online agian and doign the same thing it isnt Karza his acoutn has bene hacked you guys need to fix this fast , i sent a ticket in also but figured id post this on forums cause this is serious you got someone hackign acoutns and using them to spam gold sales in world using up that characters funds and diamonds.

In b4 the "Scan your computer" comment.

Agelia from Artemis server at 3:07AM EST HACKED!

The hacking is happening the same time every morning.

there is no virus, there is no common link, there is nothing connecting these people. these are legitimate HACKINGS. the only other thing it could be is someone from frogster or w/e themselves. THIS IS SCARY I AM AFRAID

10+ hours now not even common courtesy to give me an update...and now even more people getting hit what a surprise.... but according to tuna shake its ALL our fault.