Runes of Magic US / AU

This is my first and very likely only post in these forums. I have very few opinions & in general I doubt they have much objective value, so
I try to keep them out of other people's faces. But at last GF has managed to provoke me to action, as I do believe that all that is necessary for evil to triumph is that good people do (or say) nothing.
Now I entertain no illusions as to the lifespan of this thread - GF is smelling more & more like a desperate totalitarian regime on the brink of collapse, intolerant of dissent, muzzling critics with the speed of a hyper-vigilant paranoiac.
A few days ago I noticed that on a couple of my toons my dailies would not stay done. I thought it was odd, but hey, it's the Christmas season, maybe it's a little extra something for the beleaguered population of RoM still holding out hope this game can survive. I emphasize 'little' because a couple dozen extra dailies is pretty trivial, as evidenced by the fact that I gave it a very low priority - I knocked out a few when it was convenient, and I certainly could have taken much more advantage of it than I did. If you're prepared to make the effort & spend the time necessary to do another set of dailies, well have at it!
Now I discover I'm to be 'punished' for accepting that windfall by having those accounts suspended, in yet another sad example of the new style of sociopathic corporate mindset, externalizing liabilities, careless of their impact on the environment, punishing customers for their own sloppy software management & ineptitude.
But wait! What's this in the mailbox of another toon of mine? A gift from Santa? Or is it a mistake, an artifact of sloppy coding that I will be inconvenienced for if I derive some benefit from it? Will years of investment in this virtual world go up in digital smoke if I accept? I simply can't be sure now, can I?
Legally GF really hasn't much of a leg to stand on. They can be likened to a dopey old rich guy blundering down the street with a hole in his pocket from which a steady stream of coins is leaking, and we players to hapless children scooping up the coins & buying ourselves some
penny-candy treat with them. Is the dopey old rich guy entitled to exact a punishment on the children, when in his selfish rage he discovers his carelessness, and that his coins cannot be retrieved, having have been exchanged for a bit of childish glee? In the real world, obviously not. In this virtual world, that increasingly seems to be more about its own self-serving bureaucracy than its patrons, 2+2 can equal 5.
That said, clearly a line must be drawn. Taking advantage of the software vulnerability that allowed players to duplicate resources is obviously an act of conscious, willful & intentional cheating & should be dealt with by the harshest possible sanction. But that was sought out, pursued & taken advantage of with malicious intent, it didn't simply fall into anyone's lap, as did the daily resets.
Given the steadily dwindling server population, I encourage whoever made the decision to suspend the accounts of those who took advantage of this trivial glitch, as it's now clear that's what it was, to rescind those suspensions before even more otherwise law-abiding virtual citizens give up altogether and finally leave you to arbitrarily boss each other around in your repressive little domain. If you would rather RoM die than allow such minor & mostly unwitting transgressions to go unpunished, well, I do believe your wish is just a few more bad decisions away.

The experience bonus was not announced, I just happened to notice I was suddenly getting double the advertised amount; should I have simply stopped questing in case this was an unintentional glitch? And triviality is a subjective value; implying that YOUR assessment of such a condition is inherently superior ("logically knowing that it wasn't meant to be") is rather conceited, to put it diplomatically.

Alrighty, let's take 'em one at a time ;-)
I know GF simply leases the right to run the game software from RW, but I strongly suspect it was a mistake in GF's implementation or management of the software that caused the glitch; given RW's spotty history I wouldn't be too surprised if I'm mistaken. I doubt either of them have enough respect for us to explain what happened, let alone take responsibility.
The fact that players took advantage of a MISTAKE on the part of either party does not make the players culpable. It was THEIR error, their lack of expertise that brought it about, and THEIR lack of supervision that allowed it to continue for however long it did. To punish their customers for the results of their errors is contemptuous and reprehensible; they should have simply fixed the problem & sucked up whatever minor damage resulted. Better still to have prevented it by due diligence or failing that, caught it more quickly.
As for the double xp event you're quite right, it was posted the day before it began. I suppose I'm accustomed things of such magnitude being announced on the splash page, where apparently enticements to buy diamonds take precedence. While the fact that I missed it is entirely my fault, the fact remains that when it began I had no idea whether it was intentional or not, just as I had no way of knowing the daily reset was intentional or not. To imply that I should known is specious; I'm playing a game, I don't dedicate much time to wondering if some advantageous event was part of the management's plan. I did note that I thought it was odd at the time, but it's certainly not a customer's responsibility to make sure the price tag on the vase they buy is correct. That's the vendor's responsibility, and to hunt down a customer afterward and demand reparations is absurd.