Runes of Magic US / AU

Why haven't 30% Mount Potions (7 and 30 day versions) been on sale in the itemshop in.... over a year?

They often get pushed off when overbuffing, so when they are (well.. were) bought, they can disappear immediately.

Quoted from "bleedingblak"

Why haven't 30% Mount Potions (7 and 30 day versions) been on sale in the itemshop in.... over a year?

They often get pushed off when overbuffing, so when they are (well.. were) bought, they can disappear immediately.

I think they fixed that bug last patch, or maybe the one before that. I remember seeing in patch notes listing a whole list of IS buffs that will no longer be overwritten.

Well i lost 12 of the 30% 30 day speed mounts because of them coming off the buff bar, wrote a ticket and we cannot reproduce the error mentionned blablabla, so is said what's the point ;-(

Quoted from "ruisen2000"

Quoted from "bleedingblak"

Why haven't 30% Mount Potions (7 and 30 day versions) been on sale in the itemshop in.... over a year?

They often get pushed off when overbuffing, so when they are (well.. were) bought, they can disappear immediately.

I think they fixed that bug last patch, or maybe the one before that. I remember seeing in patch notes listing a whole list of IS buffs that will no longer be overwritten.

Right, I do remember that.

Question still stands, why isn't the 30% mount potion being sold anymore?

Quoted from "Mika"

I asked colleagues about this, but didn't get any specific answer. I guess (this is how it goes with other games) there is no specific reason about it. We simply have enough other items to offer.
What you can do is to open a thead here and ask. Stuff from Suggestions (they are not totally unrealistic I forward to responsible people. In this case it would be Game Designer incharged for Shop).
I'll let you know if I get an answer.
But based on my experience ... I will get same answer as I gave to you: Because we have other items to offer.

We've opened many threads for it in the past asking for those items, but were never given any response, nor were they put on sale. There may be many other items in the Item shop, but for many of those items, only a minority needs those items once in awhile, whereas a quite a lot of people would be happy to spend some money just to buy those 30% 30day mount speed potions.

People have made some decent analogies to explain why Gameforge's unwillingness to sell these items simply does not make sense, the best one being a grocery store owner telling a customer "Sorry, but we don't want to sell milk and eggs, because we have many other items you can buy!".

But really, the bottom line is - what do you have to lose from selling it? Many people are willing to spend diamonds for it, and it doesn't add to gear costs, since its a convenience item. So, why not?

wow, just wow. I cant tell you how disappointed I am with that response Mika.

here is a link to the feedback that was requested from us players back in ***APRIL*** "I would think 3 months would have been plenty of time to forward these along and get back with the players / implement those worthy suggestions

[Collection Thread] Item - Shop Feedback

Question to Mika?

Here it goes one - life before EU better or not?

Otherwise, would be unwise to talk about Runes of Magic, as you said your self - you are not playing the game, and have X number of other games you are taking care of.

Speaking about RoM issues for you would be like for me speaking about quantum physics, with only difference that quantum physics does interest me, but not so sure if RoM has any interest to you apart from work and that you have to deal with it...

As for Item Shop - I created many topics on this, including why sales week after week were very bad, did not make much sense, and drove most of paying customers away from game... Over past years, game become too expensive, and RoM teams (Frogster America, here, then Frogster EU and now GameForge) did not do much regarding it, except make couple bad decision. If you really care, I am sure that Greens did not delete all of them, there might be some in game suggestions... look them up...

Please prove me wrong... please.

Interesting, will you call all critique trolling?

You just avoided to answer one part, for most probably most important - do you, and if you do, how often do you play RoM?

I am sure that you would agree that in case you don't do it as for example your predecessor Swag did, you don't have connection to players as he did.

Oh, BTW, he did his own RoMcast, and he did hit us with couple of predictions that unfortunately turned true - like SW will never get out of beta.

I give you plus for answering this topic in timely manners... gratz!

Is it part of the hiring practice to never hire someone that has actually played ROM ?

Well, you can call it all you like, I just hope you see why there is disconnect between you and game population.

We are all here (mostly) because we like the game. Let's put a side all problems with game itself (bugs) what really kills game and fun for everyone is how outdated Item Shop really is.

Just take xp/tp orbs as example. Those are way outdated, you need about 100 to level secondary class ONE LEVEL what main purpose of those was (at sale price 12500 or 25000 DIAS at regular price. Translate that in real life money and tell me that it makes sense, please. How many hundred dollars are you talking about? It is outrageous price for no good reason. You can unprofessionally tell like gal from my signature, if you don't like it, don't buy it, which is valid point and what most of us are doing, but you have to agree that selling those at this price does not make any sense.

This is just simple example, I can go trough each item and tell you what real price should be, but been there, done that, and nothing changed over years. Simple - why even bother (except that we like game) and to me was major point to stop playing (and paying), because is just becomes even more expensive, with each new upgrade.

Servers are loosing end gamers, there is even greater gap between end gamer and new/middle players...

And don't get me wrong, we all love game, but it has been lead wrong for a while, and if you don't plan to change anything, I don't see any good future for game.

Thank you for invitation for chat, I can't do those. You do have my email or PM if you like to reach me. Sorry to spoil your introduction topic, but I think that this should be said.

Also I would dare you to create new character, make your self allowance of 20 dollars a month and tell me how far will you get in 6 to 12 months of game... how much fun you will have and how many frustration as soon as you plus first item. Do not power level character, just use quests as everyone else... I bet that at L55 you will run away from game, never looking back. 20 bucks a month is much more then any subscription game.

As a player who only really logs in for dailies and siege (even lately I've been skipping siege) I shouldn't feel like I still play the game more than the community manager. Please do not try to treat the game like you were just elected mayor of a town that you have never stepped foot in before and then claim you can tell the difference between trolling posts and post that are actual concerns of the community. When we ask you to use our money to fund a fire department to put the fires out, we don't need the sass and disrespect that -continues- to drive veteran players away.

Mika,
you said "1. Again, question for Marketing Department. I mean, I have some information, but what you guys are asking me is to copy/paste stuff from my bussines calendar here. There are reasons why some things are not announced before they happen. However, I've included this question in my weekly report to Product Team and I hope to have some answer next week. Do NOT hesitate to poke me in case I forget to reply back." consider this your poke

Since you say your job is to relay our hopes, likes and dislikes to the proper department. could you atleast give us a list of what you are forwarding? we are just looking for feedback and it is a little difficult to come by some times.

Also in reguards to the meeting scheduled on 21th of September with ThePit. can you tell us how that meeting is going to be held? Will it be IRC or by teamspeak. Also could you give us a specific time for that day?

@RoMage etc:

Here's what I want you all to keep in mind.

These people from Karhlsruhe are INTERESTED in what we have to say, as players. They are asking for our feedback because they WANT to make positive changes. If you all haven't read the interview Rom-Welten posted between users and the new head dude ThePit, you need to. That guy is serious about fixing the game. http://rom.onlinewelten.com/news,id5361,…orea.html?sec=1

All they ask is for a little time to evaluate things. Miracles don't happen overnight. I am a player too, and understand completely why people feel hopeless. Things have been messed up for a while. But we have people on our side who are willing to work to make things better. So, just give them a little time and some encouragement. I feel encouraged and proud to be part of the team right now, if that makes anyone feel better.

I know you're jaded RoMage, but things can and will improve. Just takes time.

Mika, zemo,
about 2 years ago, time of Frogster NA we had quite often double, even triple XP weekends. Sometimes weekend after weekend. Today when I think about it, only reason might be that those making decisions for XP weekend were players as well (or just better listeners). At that time it was very hard to get all your classes to level cap. Now13 additional levels later, it is just a bit harder... Without those XP weekends, it is close to impossible to level all 3 classes to level cap, as game itself has enough XP just for one class. Missing TP is another story... let's not go there...

@Dellen - well, that is reason I froze my account. Not work on it at all. Let's hope you are right... and yes, I am aware that things don't get fixed over night, but for some we are reporting for years...

ps. Is there any pink cactus? :p

The game does have issues but I remain optimistic, so far we've had more communication and access to support/CMs in the last 2 weeks than over the past year. However, let's refrain from making personal attacks, the issues were present even before Mika was promoted, thus it will be unrealistic of us to attribute any fault to him or his peers. On a side note, now we got unprecedented access to the CM himself thru direct contact in IRC!! Be careful though, I heard Kalvan doesn't react too well to pokes . Thank you for the updates Mika, we're looking forward to the meeting with Product Director .

Quoted from "RoMage"

ps. Is there any pink cactus?

Yes..with today's special sale I merged an Amazing Kalvan Egg with a Wild Vwiffo Egg

Quoted from "Dellenn"

@RoMage etc:

Here's what I want you all to keep in mind.

These people from Karhlsruhe are INTERESTED in what we have to say, as players. They are asking for our feedback because they WANT to make positive changes. If you all haven't read the interview Rom-Welten posted between users and the new head dude ThePit, you need to. That guy is serious about fixing the game. http://rom.onlinewelten.com/news,id5361,…orea.html?sec=1

All they ask is for a little time to evaluate things. Miracles don't happen overnight. I am a player too, and understand completely why people feel hopeless. Things have been messed up for a while. But we have people on our side who are willing to work to make things better. So, just give them a little time and some encouragement. I feel encouraged and proud to be part of the team right now, if that makes anyone feel better.

I know you're jaded RoMage, but things can and will improve. Just takes time.

Unfortunately for you, that is what your Gameforge predecessors said 6 months ago, and 12 months ago, and 18 months ago, and 24 months ago, so very few of the player base is going to give you the benefit of the doubt, anymore. Gameforge's actions (or lack thereof) speak louder than it's employees' words. (and yes that includes all unpaid "employees" as well)

So we will just sit back, continue to expect the worst, and keep an eye out for the next "RoM-killer" (as opposed to the next "WoW-Killer").

*IF* Gameforge pulls this mess out of the dumper, we will be amazed.