You are not logged in.

Applications: [GameMaster: OPEN] | [Volunteer Testers: OPEN]


This forum will be permanently shut down on Friday 13.07.2018
Please copy or save all important information from old forum before they will be deactivated
We have moved to new board. https://forum.runesofmagic.gameforge.com/Come join us.

RoMage

rustyx is lame rogue

Posts: 2,694

Location: web

Occupation: DB Admin

Mood: Unsure

  • Send private message

41

Thursday, August 15th 2013, 1:10pm

Please add plus system to being able to recognize well made posts...

+1 @ TellMeNoMoreLies

aardvark3

Professional

Posts: 866

Location: reni server

Occupation: retired

  • Send private message

42

Thursday, August 15th 2013, 2:59pm

The whole problem is communications. Instead of giving us answers to our questions and requests and why or why not something is done, form someone who can actually help (not just want to help) and has the power to do something, time after time they appoint a sacrificial lamb to stand between the players and management. This person is well meaning and does their best to help but has no power or enough information to actually do anything or answer the questions or requests.
The result is another filter and with each filter the message from one to another becomes even less clear. After working with and being part of management for decades I realize this is the standard operating procedure to avoid problems and having to solve them. When management wants to solve the problems they will either come down to the forums themselves and answer the questions and make the changes immediately or appoint someone who has the power to change things instantly without further management approval.
Unless and until this is done you have to realize that they are not serious about making any changes.

Lemonater

Professional

Posts: 615

Location: In a house

Occupation: Christian

  • Send private message

43

Saturday, August 17th 2013, 3:46pm

Tis great ter meeter all these new faces, esp the forum police. When do we get ingame police? (AKA GMs.)

44

Wednesday, August 28th 2013, 10:03am

Please add plus system to being able to recognize well made posts...

+1 @ TellMeNoMoreLies
We had such system where you were able to rate threads with 1-5 stars. Unfortunatelly, since it was not official plugin (but made by one of my colleagues) it didn't go well with Forum software and had to be disabled. I talked to our Board guy and he told me that at the moment he simply doesn't have time to write new plugin.
But after we move to WBB4 that option will be default.

The whole problem is communications. Instead of giving us answers to our questions and requests and why or why not something is done, form someone who can actually help (not just want to help) and has the power to do something, time after time they appoint a sacrificial lamb to stand between the players and management. This person is well meaning and does their best to help but has no power or enough information to actually do anything or answer the questions or requests.
The result is another filter and with each filter the message from one to another becomes even less clear. After working with and being part of management for decades I realize this is the standard operating procedure to avoid problems and having to solve them. When management wants to solve the problems they will either come down to the forums themselves and answer the questions and make the changes immediately or appoint someone who has the power to change things instantly without further management approval.
Unless and until this is done you have to realize that they are not serious about making any changes.

OK, I'll try to answer short.
My MAIN goal is to have communication with you and to realize what are the main problems and what bother users most. Unfortunatelly, we had hacking problems that were not planned. So most of our development resources were assigned to fixing those holes. Yes, I am sacrificial lamb here sometimes and ofcourse I have no real power. Why? Well I'm not developer and I'm not RW employee. My job is to gather all your complaints, make a list of major, minor and trivial problems.
(List was prepared by Mentors and me and sent to Product Team already)
I'm sorry aardvark3 but management (I belive you talk here about Product Team and developers?) will not come down and solve the problems. Their job is not to talk to you. Their job is to fix the issues. MY job is to talk and pass the information and problems that need to be solved.
And yes, I know you wont belive a single word of what I'm saying until you actually see problems being fixed. And I respect that.
All I can tell you is - wait and see. You might be surprised (positive).
Tis great ter meeter all these new faces, esp the forum police. When do we get ingame police? (AKA GMs.)
Last information I have is: Soon

45

Friday, October 11th 2013, 9:13pm

All I can tell you is - wait and see. You might be surprised (positive). ~ said Mika on Aug 28th

uh-huh I don't think your community sees it that way

Cike

Rogue

Posts: 4,171

Occupation: Being Human

  • Send private message

46

Friday, October 11th 2013, 10:04pm

are we still waiting? or are we supposed to be surprised by now? because i'm not...
my r/p can outdps r/m. your name is stupid.

mages should stack dex. word.

ghostwolf82

Professional

Posts: 859

Location: Kalvans Trunk

Occupation: It's dark in here

  • Send private message

47

Saturday, October 12th 2013, 9:48am

But after we move to WBB4 that option will be default.

Moving to another forum setup... how much is planned to be "lost" this time? Should we start copying down the information we want to see that has been redone? We already lost VAST stores of information that took YEARS to produce and that can never be duplicated once... :blackeye: :dash:

aardvark3

Professional

Posts: 866

Location: reni server

Occupation: retired

  • Send private message

48

Saturday, October 12th 2013, 2:38pm

And yes, I know you wont belive a single word of what I'm saying until you actually see problems being fixed. And I respect that.
All I can tell you is - wait and see. You might be surprised (positive).


Ok, still waiting and nothing has been seen. The thread on the item shop they started in April had produced nothing and it is half past October. Just how long does it take to grab a handful of the items: Where we had to do all the work finding the items numbers and fit their template and listed items they have already programmed into the system. We had asked them for and to put them back in the Item Shop. This is the ultimate test where it takes no time to fix the problem that has been identified and the cure is easily available and the programing work already done to show that they actually intend to do anything and they have ignored it again.

49

Tuesday, October 29th 2013, 6:52pm

OK, I found our new CM in game

-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.

Oh, and people who have more than 3 classes are clinically insane.


Mrpushpop

Master of the Storyteller

Posts: 800

Location: Indigo - The small and feisty server

Mood: Mellow

  • Send private message

50

Friday, February 7th 2014, 1:56pm

Bye Mika, Thanks for everything

Posts: 3,419

Location: Canada

Occupation: Company owner

Mood: Love

  • Send private message

51

Friday, February 7th 2014, 4:21pm

Mika is leaving us nnooooo ;-(

Quoted

Mika leaving


Heyho everyone!


Title says it all. In two weeks I'm moving on other projects and leavig RoM.US

To be honest, if someone offered me this transfer 6 months ago I would
be thrilled about it. But now? I'll just say I learned to like this
community and feeling oposite of being happy.

But that's life of Community Manager. We are often moved from one game to another. It's just you never get used to it.



I had a rough start here - can't deny it. Game was in the middle of
hacking attack and forum... forum was hell on Earh. Each post I wrote
was imediately quoted with 10 negative comments about Frogster,
Gameforge, me, team, community, game...

After finally realizing what was going on here I simply couldn't blame anyone for that.



Its been almost a year since I got here and I can say that this is one
very special community. In a good way. And this is not sucking up. Its
too late for that ;)

Despite the fact we indeed have many trolls on forum - almost all active
members of this forum are Endgame players and they simply don't take BS
for an answer.


What I want to say is that I learned alot from you. And I honestly hope I
earned respect, at least from some of you. I know you all have my
respect.


I have to say one big THANK YOU to my team. Without them - I'm nothing.

We had couple of older guys like Yrcanos or Kalvan and we hired several new people like Beren, Moonlight, Salvaje, Kali...

In last 3 years I had many teams but I never saw this level of
professionalism anywhere. They are patient, polite, nice and FULL OF
knowledge. WHenever I had any question I could rely on them to give me
answer. I never had to worry if some announcement from Website will be
posted on forum in case I forget (tnx Beren).

They are simply amazing.


I will ask you one last time to join them and try to make this community even more awesome.

GM applications are still opened!


I think you changed your original opinion about Gameforge. For the
better. And I honestly want to belive I had a small role in that.

When I got here I promised I will forward all your (good ones) ideas to
Product Team and we shall try to see if any of them can be changed.

We introduced GMs - something you were always asking me for

  • We will (probably) change Siege Wars time shifts - I got hundreds of mails and PMs about it

    We fixed Enchanted Throw - this was the mentioned in first report i sent to my team. It took us only 10 months :D

    We got rid of hackers and duped items

    We fixed support and waiting time on ticket reply is now MAX 48h.

    We are organizing Events all the time >> Prizes could be better - I agree. We will work on it.

    We are trying to get rid of goldsellers - ok that one time will tell if disabling DIA sale will work or not

    We have new Shop Manager who IS listening what you want and is finally
    offering different items on Shop Promotions. This can still be improved
    >> I agree

    EDIT and P.S.

    We might fix 1 Channel on Osha issue before I leave ;)


My replacement will join this community on February 17th. His nickname
is Azathor and he is a cool guy. I have no worries and I'm sure you'll
get used to each other very fast.

After that I will stay on community with him for 1 more week to make
sure entire transfer was smooth. During that time you will start poking
him and I'll be here only as support.

On February 24th I will completely remove my access from community and
will stay only on #runesofmagic.us IRC channel as spammer/troll.


If i forgot to reply on some mail or if i promised to do something (and I didnt), please send me email on ivan.tizaj@gameforge.com.

Bleedingbank don't worry. You'll get your prize from We are RoM contest. ;)


There's only one more person I need to mention.

Zidlef! Troll with attitude. Stay same and dont change. Gameforge needs people like you.



And last thing I can say is THANK YOU FOR AWESOME 10 MONTHS!

if you wish to send me to hell or tell me how happy you are that I'm leaving do it here. ;)


Mika,

I am sadden to see you leave, truly sadden. You took a lot of crap of us and me especially ;-(, but you never let us get the better of you, you stood your ground, improved a lot of issues, got us a great and AWESOME TEAM to help us, i will never be able to thank you enough for this ;-).

To see where the game was with Frogster and what Gameforge has done, 1000% under your reign :thumbsup: You are the best thing that has happen to this game since Dionaea and you know that is the best compliment you can get from me.

I wish you well to whatever job you got and truly believe you will excel at it like you did here. All the best to you and your family and i will remain the same and will never change you can bet on that :thumbup:

TYVM for everything and more


Zidlef, your favorite TROLL!! lol

Merged into Mika's Discussion thread ~Majik

K/P/S/M/W 98/98/98/98/98
Disturbed guild leader on mithras :thumbsup:
BTW i do live under a bridge, i am Green, i can dish it out as good as i get
There are no better server than Reni, best place to be!!!!!

This post has been edited 2 times, last edit by "zidlef" (Feb 7th 2014, 4:28pm)


52

Friday, February 7th 2014, 7:38pm

Good bye Mika,i wish you well in all you do!
And thx for all you have done.
Zymologist wl/ch/m/p
Matronmalice p/s/m
Ceviche wl/ch

53

Friday, February 7th 2014, 7:57pm

Bye-Bye Mika

Leaving from the Team Mika leaving?


Ty for your patience.

I'm sure you needed it.


Bye-bye

Merged into Mika's Discussion thread ~Majik

Auros

Professional

Posts: 1,360

Mood: Mellow

  • Send private message

54

Friday, February 7th 2014, 8:40pm

So long, and thanks for all the fish...

Merged into Mika's Discussion thread ~Majik
Govinda P/W/K/M 100x4 :pump:
Wl/R/M/Ch 100x4 :borg:
Wd/W/S 100/100/100
W/M 100/100 Glass Cannon: oh gawd, not again :pinch: ... and numerous others Semi-retired :pillepalle:

55

Friday, February 7th 2014, 8:51pm

Good luck, Mika, may you end up at a place with a less crazy group.

We are going to need another Timmy.

Merged into Mika's Discussion thread ~Majik
-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.

Oh, and people who have more than 3 classes are clinically insane.


Jguy

Intermediate

Posts: 493

Location: Chicago Area, IL, USA

  • Send private message

56

Friday, February 7th 2014, 9:17pm

Hi Mika,

I know I was one of the lesser known forum peeps that gave you an increased hard time, but I don't think we had a CM over here that really did bust butt as much as you did, and despite my negativity, it's appreciated the work you did while you were here. You really got this place turned around and I hope your replacement can provide that same level of caring.

I wish you all the best on future endeavors and hope you'll swing by and see us often.

~Jguy

Djed

Intermediate

Posts: 273

Location: Erf

Occupation: work

  • Send private message

57

Saturday, February 8th 2014, 2:59am

As long as we keep this thread open, you can't leave us!!!! Ha ha ha! Shut up! I know it's goofy kid logic...

Nah, but good luck with what you got going homie. Don't take no garbage from anyone, especially trolls and kobolds.

Cike

Rogue

Posts: 4,171

Occupation: Being Human

  • Send private message

58

Saturday, February 8th 2014, 3:04am

peace
my r/p can outdps r/m. your name is stupid.

mages should stack dex. word.

ruisen2000

not a wallet warrior

Posts: 4,052

Location: here

Mood: Blink

  • Send private message

59

Saturday, February 8th 2014, 4:03am

Goodbye Mika. Thanks for putting up with all the crap we hurled your way :D
Noblewarrior
lv 98/98/89/60 M/W/P/K
Kikosi 98/50/60 Wl/Ch/M
the fail clothie tank~

Inactive

Zombolini

Forum Zombie. Beware.

Posts: 222

Location: Portland OR

Occupation: Zombie General Dorvex

  • Send private message

60

Saturday, February 8th 2014, 9:16am

Removed "harsh joke" -- Kalvan

Are there any plans to combat the massive decline in active players on some of the servers? Osha is a graveyard with a few roaming zombies, currently.