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Jguy

Intermediate

Posts: 493

Location: Chicago Area, IL, USA

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21

Tuesday, February 18th 2014, 9:39pm

I have to be honest here...

While you might think that not playing a game is alright for a community manager to (not) do, we rely on you to relay information about how the game is doing, what we want to see, what we want to do and what we want from Gameforge to Gameforge about the game. If we want a buff for P/K and a nerf for R/M to be able to run Beth and Bela (for example), how in the world are you going to relay that in terms that most understand, especially yourself?

I just don't see how having a Community Manager that knows nothing about the game/community they're managing is beneficial to us as players or Gameforge as a company. This seems to always happen and it never lasts long, I don't expect this to last long either. This has sadly always been the case with Gameforge when we were told otherwise. Already puts a large hole in the already somewhat poor representation from Gameforge upper management (anyone heard from ThePit recently on the US side? Me either).

This post has been edited 1 times, last edit by "Jguy" (Feb 18th 2014, 9:50pm)


22

Wednesday, February 19th 2014, 3:13pm



I just don't see how having a Community Manager that knows nothing about the game/community they're managing is beneficial to us as players or Gameforge as a company. This seems to always happen and it never lasts long, I don't expect this to last long either. This has sadly always been the case with Gameforge when we were told otherwise. Already puts a large hole in the already somewhat poor representation from Gameforge upper management (anyone heard from ThePit recently on the US side? Me either).



And that is why we have Team. What we don't know - we ask.

Cmon guys, this is the same thing you tried to troll me about when i first got here. And you were all crying "OMG, you dont know the game!? How can you be good CoMa!?!?!"
I mean, I'm not saying I was awesome, but I doubt I was that bad.

Anyway, not gonna argue about it with you. Time will tell if I was right ;)

23

Thursday, February 20th 2014, 11:56am

In other words: there are only a few community managers out there who are in the pleasant situation to have to take care of only one game aka product. Those lucky lads of course have the time and so on to play this game. The majority of community managers instead takes care of different games at the same time, MMOs as well as mobile games or browsergames. Most of those games, especially in the f2p industry, are designed to enforce a lot of activity and online times. Well, that is something no one can do when there is a real job to be done in parallel. It's not that the job of a community manager requires or even allows us to play much. We're more busy with the administrative work behind the scenes, and of course with the public approach of our games. Mika can confirm we mostly feel like being jack-of-all-trades.

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