Celes i know you try your best o keep us inform and all, but sales department and PLANNING, please don't use those words together when referring to them. We will get you an new item shop!!! NEW SALES!!! etc!!! and we got : Rinse and repeat sales like the old item shop had.
I can deal with the new shop, no problem there. The issue is more about which sales the community wants, needs and not what a person with no game experience, no game play time in ROM or any knowledge about the game, makes up sales for the community. Who better than the players/community to say which item should be on there? we have been at this game, at least most of us still here, for 6+ years.. You get a new person at sales department every 6 months, with a degree in game economics/statistics etc but they still are clueless what the players need and don't really care as long as the revenues seems to hold.
Many like me have said throughout the years : This game as so much potential, if someone would actually take the time to make it great again!!!! Gameforge could make so much more money with this game if they would be smart about it and listen to the players needs.
K/P/S/M/W 98/98/98/98/98
Disturbed guild leader on mithras 
BTW i do live under a bridge, i am Green, i can dish it out as good as i get
There are no better server than Reni, best place to be!!!!!