Runes of Magic US / AU

Title: Announcements feature is no longer being used to announce sales/special/news anymore by Frogster employees (in-game button on edge of mini-map)

Description: Back in Chapter One, whenever there was an announcement or news update worthy of a website announcement, it was also pasted into the in-games Announcement feature, and the Announcement icon would flash to alert the players that something important was occurring. After Chapter Three, sometimes we get a scrolling messages when most players have disabled the annoying scrolling messages due to their use to announce non-important event status changes. And now in Chapter Four, we sometimes do not even get a scrolling message when something important is happening....

In-game Announcement WINDOW should be used to announce:
* +xxx% diamond promotions
* updates to item shop promotions (ESPECIALLY if the promotions only last 3 or 5 hours like the most recent item shop promotions)
* server downtime (every scheduled 'Tuesday' maintenance as well as the occasional impending 'oops' we need an emergency server restart at xx:xx) Leave the 30, 25, 20, 15, 10, 5,4,3,2,1 minute chat window messages, but just add a note to flash the Announcement icon, so there is no doubt as to your plans.
* impending patch containing new content
^ basically anything worthy of cut-n-pasting on the website front page or the Facebook page should be also cut-n-pasted into the in-game Announcement feature

Version: not version dependent

Screenshot: let me know if you really need one, but if you click the Announcement button on the mini-map border, a window will pop open.

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Since other avenues do not work, including multiple forum posts, and multiple forum PMs, lets try the Bug report sub-forum. This is not a coding bug, but a lack of using-the-tools-on-hand ''bug"