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Course of terror

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LupineRage

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Monday, April 30th 2012, 4:44pm

Course of terror

Course of terror bugged

Selected cannon to blow up a wall, stuck me to the ground as per normal, but no fire order showed up, tried alt+1 and selecting a wall, but it wouldn't select, left me frozen on the floor and wouldn't fire the cannon, left me out 30 shells and still spent the phirius coins


xploid

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Monday, April 30th 2012, 4:49pm

I hate when that happens, had it about 2x, also kinda happens that you cant click fire if you try to kill the spawned mob from the gates while ur involved with the cannon

LupineRage

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Monday, April 30th 2012, 4:51pm

Does anything usually get done about it as its the games fault and not the players?
Or is it basically SoL till tomorrow because of whatever reason?

gstnet

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Monday, April 30th 2012, 5:13pm

If you submit the support request you will get the response stating that it is against their policy to refund any free items (in this case coins you use to start the game)... also because mini game is free, it is against their policy to reset it so you can try it again the same day.

Off topic rant.. based on my experience with support here, items lost due to the game problems are never refunded and support is never on your (player's) side. It is almost as if they implemented these kafkaesque practices where the original request becomes irrelevant by the time you get to somone willing to hear about it. I suppose that allows them to hire support people at cents/hour (if their policy is to do nothing, there is no reason to pay them much more).