Well, after much flipping back 'n forth between pages & logins...I finally got my redemption key. Actually was able to enter that to the correct page & received my voucher code & password, success right? Wrong, when I enter the voucher code & password (using ctrl+C & ctrl+V to copy/paste) to the Item Shop/Redeem Voucher field, I get a message that one or both are invalid....all I can say is srsly? All that and it STILL doesn't work /facepalm.