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1

Wednesday, March 6th 2013, 6:40pm

Can't log into one of my toons

My warlock is bugged. Every time I try to log into it (it is on one of my other accounts) the client gets about halfway through the first loading screen and crashes out. I hit send for the report, have done so several times (still not sure if those ever get read through). I would like to have my toon moved to a different location, because I have the feeling the issue is something my toon is looking at.

This toon has all of my leveling gear on it, so getting back into this toon is of paramount importance to me.

Thank you,

GW :cool:

2

Wednesday, March 6th 2013, 7:14pm

can you get to char selection screen? if so..make a new toon real quick and see if you get in. i had that happen when a file in my mydocuments folder became corrupt

3

Wednesday, March 6th 2013, 7:15pm

Quoted from "SkyFyre;591608"

My warlock is bugged. Every time I try to log into it (it is on one of my other accounts) the client gets about halfway through the first loading screen and crashes out. I hit send for the report, have done so several times (still not sure if those ever get read through). I would like to have my toon moved to a different location, because I have the feeling the issue is something my toon is looking at.

This toon has all of my leveling gear on it, so getting back into this toon is of paramount importance to me.

Thank you,

GW :cool:


Go into your documents folder and find the hidden runes of magic file. Find your characters name who is affected and delete the file. That should fix it.
Borella - 100 W/M/S/R/P/K
VVV
If you play P/K in instances you're garbage


4

Wednesday, March 6th 2013, 7:27pm

Quoted from "Borella;591611"

Go into your documents folder and find the hidden runes of magic file. Find your characters name who is affected and delete the file. That should fix it.


To be more precise, under runes of magic, you have a folder matching your character name, and in that folder, several files specific to that toon. The file you want to delete is savevariables.lua file, in that folder.

That said, deleting the whole folder would not be that bad either. Little in it of much consequence, besides savevariables.lua.

You will lose your character-specific settings. It is not that big a deal - most important settings are client-specific, not character specific. Still, backing up that folder is worthwhile, or just rename it to something other than your toon name.
-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.

Oh, and people who have more than 3 classes are clinically insane.


5

Wednesday, March 6th 2013, 8:51pm

I can get into all my other toons on that account and others.

I can get to the character selection screen.

The folder mentioned was already renamed, then removed entirely.

I select the toon, and about halfway through the loading/progress bar the game crashes.

6

Wednesday, March 6th 2013, 9:33pm

server save checked? if it is, try it unchecked (hell, if it isnt checked....try it unchecked)

(also, the last patch that fixed siege did quite a few changes to functions. some addons may throw odd errors but just a guess)

7

Wednesday, March 6th 2013, 10:23pm

I had thought it may be the addons as well, so already tried that route. No luck.

8

Saturday, March 16th 2013, 7:03am

Just to update:

I was correct. The issue was something my toon was looking at. A suggestion from a forum mod on the EU side was to, before sending in a support ticket, log into the account from another computer and see what happened. The toon was logged into from another computer and was moved to the house area. At that point I was able to log in again from my main computer and get all of my leveling gear back for the new warlock I have been working on since this issue came up.