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When siege entry fails, possible to lose items

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Concerned2

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Wednesday, July 3rd 2013, 6:56pm

When siege entry fails, possible to lose items

When trying to enter siege yesterday, obviously it failed. But checked my mail, as a friend sent me a Doom Cycle staff. Tried to get from mailbox, it would not get mail, so I relogged. Upon re-entering the game it got to te zone I was in, the forced me back to the character selection screen. Thinking little to nothing about I re-entered game and got the Doom Cycle staff from my mailbox. Got the staff to +15, put in bank box. Saw there was around 15 or 20 minutes left of siege and tried to enter siege, thinking I might get lucky. Obviously I did not get lucky, didn't enter siege, relogged later because ROM was acting flakey. Upon relog it did the same enter the zone then force back to the character select screen.

When I logged back in the staff was gone, like my character was rolled back to the beginning of siege, but, no staff in mailbox.

I have submitted a ticket but wanted others to know if you try to enter siege it is possible to lose all work, items etc that is done till after you relog a few times. I screen captured my staff and hope that I will get back, and not the dreaded "could not duplicate you problem" message from support.
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Kalvan

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Wednesday, July 3rd 2013, 8:11pm

You've done the right thing in sending a ticket to Support.

I haven't lost any items through failure to enter Siege. What I have found is that after such a failure, you must relog. If you weren't on a mount when trying to enter Siege, you cannot get on a mount. And it may take more than one relog--this seems to vary somewhat, I've had a crash occur within five minutes of relogging the first time. (My guess is that after failing to enter Siege and relogging, the game is still trying to copy and send your data to the arena/battlefield server for several minutes.)
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Kroagnon

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Wednesday, July 3rd 2013, 10:21pm

Quoted from "Kalvan"

What I have found is that after such a failure, you must relog.

I have found that by returning to the character select screen, I will need to relog a couple more times. However, completely exiting the client, waiting a short while (make a hot drink ;)), and then launching the client afresh seems to be far more effective.

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