Runes of Magic US / AU

osha has the same, we put down 15 extractors and it was like they didnt even exsist

the guild we went against had the same problem, (luckily) and i heard reports from 3 other guilds, altho one said their alt guild collected fine :/

same problem for my guild on reni

we put down 15 crystal extractors, and continued to accrue crystals as if the extractors did not exist



the guild we faced had the same problem, 3 other guilds reported the same although one guild said their altguild was fine, do not know if other servers were affected





osha server

global problem since 6.0.1.2655

Confirmed on reni

Same on reni

yep we had 8 alts sucking out the towers but no crystals came out ;-( Did the academy and drill ground upgrades and we were able to get 3 electricals loll, please checkmark activate extractors for siege, tyvm

Same on Govinda

We had the same problem on Artemis too. Perhaps they put the extractors in goblin mines lol.
Besides Bedim is still not open and we are stucked with Reward: garmel quest.
On the bright side, siege gate rebuild points seem resistant to eletric towers now.

Add Grimdal to the list.

Indeed, two wars yesterday - yellow crystal extraction gems (from Processing Factory) don't produce any crystals ...

Two off-topic remarks:

Quoted from "engelixe"

We put down 12 extractors and upgraded the extraction technique to 3 and we barely had any crystals

Extraction and Refinement Technologies (from Academy) are personal buffs - they do not change the speed/amount of crystal extraction from the yellow crystal extraction gems from Processing Factory.

Quoted from "zidlef"

yep we had 8 alts sucking out the towers but no crystals came out ;-( Did the academy and drill ground upgrades

Ditto. Academy (and drill-ground if you care for merits -> these don't matter for crystal) upgrades are pesonal buffs. So just checking: each of the 8 alts bought the buffs for herself and they did not extract fast? Strange - our toons extracted yesterday just fine and the buffs from academy (and drill ground) seemed to work just fine. It just took ages to gather first crystals to buff these toons...
But once some got buffed it got better (TM) and we even managed to do some rafinations at the last minutes of the war. :p


Anyway, it seems to me that the buffs (and extraction by toons on the 6 named towers) work just fine. The yellow crystal extraction gems (from Processing Factory) do not work at all.

My guild on Palenque had the same problem in siege last night. Our 10 crystal extractors seemed to not work. We had lots of trouble getting enough crystals for a few flame towers and the defense upgrades were pretty much out of reach.

Please submit a proper bug report using the template that has been provided.

Quoted from "Kalvan"

Please submit a proper bug report using the template that has been provided.

please clarify?

you see i posted last nite about this issue, and this morning i get up and see that there is no comments from any mods/gms on this topic which several servers we see are affected... i checked the US forums, the EU forums, the US fb and the EN fb and i was disappointed... and i was also disappointed to see that some mod or gm had actually seen the posts, instead of posting about our problems... they merged the threads with no comment about the issue or merging them and then i see Kalvan has posted!! i get all excited that YAY we have been heard > i prepare to write my thank you for giving us word that our issue has been heard... Thank You Kalvan for your Help....

im now assuming you are commenting that the OP should have used the template provided... please excuse him, as i said threads were merged, by a mod we dunno who, and his post started in the PVP forum and was merged, i dont know about the Four Other Posts stating that reni, govinda, palanque, and gimdal, artemis (Five) do they each need to post their own bug reports since they were merged with mine which i started in the bug section, i actually try'd to use the template i had a title, the issue and server, im sorry i didnt have a screenshot, nor about replicating the issue which i will probably be doing in 5hours when we siege again since i/we did not post for help in the correct format and therefor should not expect a resolve of the issue to have happened....

Quoted from "lemony2"

Quoted from "Kalvan"

Please submit a proper bug report using the template that has been provided.

please clarify?

[Bugreport-Template]How do I make a report?

this. (see the part in quotes there). A bugreport needs to have a format like this. (and while for this one a screenshot wont help atleast include the version info ... no, not "current version " ... try 6.0.1.2655 (since it did not happen in 6.01.2650 and we currently have version ... 6.01.2655)

Title:
Siege Crystal Extractors not Working



Description:
we put down 15 crystal extractors, and continued to accrue crystals as if the extractors did not exist



Server:

osha, reni, govinda, artemis,grimdal, and palenque


Version:

6.0.1.2655


Screenshot:
not applicable

Did it seem like tower farmers were ineffective too?

I had alt farming a tower (till those silly opponents of ours started killing her on regular basis) and it didn't seem like she was creating too many crystals either. Maybe that is normal and most crystals come from extractors, but I watched her for a minute or so and she would complete extraction and the crystal count did not go up. At least not right away; it would go up eventually, but it is hard to say if it was her extraction effort or someone else's.

Thank you, Lemony2, and thanks to YomanRoM for posting the link to the bug report template. I've now got it bookmarked--should have done that long ago--so I will have it available the next time I need it.

I didn't see a mention from any players on Indigo but I'm going to presume they've had the same problems.

I've been given to understand that a similar bug report was made on the EU/DE forum, so I'm pretty sure that the Powers That Be are aware of it. I've not been informed if the bug has been passed along to RW or any ETA as to when a hotfix might be applied.

Quoted from "vfwiffo"

Did it seem like tower farmers were ineffective too?

I had alt farming a tower (till those silly opponents of ours started killing her on regular basis) and it didn't seem like she was creating too many crystals either. Maybe that is normal and most crystals come from extractors, but I watched her for a minute or so and she would complete extraction and the crystal count did not go up. At least not right away; it would go up eventually, but it is hard to say if it was her extraction effort or someone else's.

My guild did a test scrimmage and once we had all of the extraction buffs we were getting 8 crystals every 4 seconds per player extracting at the tower. We did notice that if your opponent doesn't have anyone in, YOUR crystals don't start building until they do. Also, the base amount now is 10 crystals every 10 seconds, no matter how many players per side (as long as each has at least 1). We tested the extractors also, zero crystals with and without battle time.