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27-05-2014 Backpack Ticket IV - Thalia didn't get it.

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Gorgar

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Tuesday, May 27th 2014, 2:14pm

27-05-2014 Backpack Ticket IV - Thalia didn't get it.

Title: This High Quality Backpack Ticket IV isn't available on Thalia

Description: This High Quality Backpack Ticket IV isn't available on Thalia. Wasn't there before maint, and isn't there after maint.
And I want one for a few of my toons.
Get yourselves the "High Quality Leather Backpack
IV" for 50%
less Diamonds today (27.05.2014) between the hours of 5pm and 10pm
AEDT." Just for your info, Australia Daylight Saving time is over. So should be AEST

Version:

Server: Thalia

Screenshot(s):

This post has been edited 1 times, last edit by "Gorgar" (May 27th 2014, 2:27pm)

Gorgar

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Wednesday, May 28th 2014, 4:34am

Any reason why we didn't get the advertised permanent backpack.

And it isn't the first time happy hour specials didn't go up on Thalia.

suprra

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Wednesday, May 28th 2014, 5:48am

Because now they're having trouble what server our item shop is on too, eventually all our ip addresses will get lost and probly eventually drop out of the client list as a server.

Because clearly, gameforge dgaf
Save ThaliaI guess we got saved, now pls stop charging 414 dias for recon vii o.O

Gorgar

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Wednesday, May 28th 2014, 1:45pm

I would like to know why Thalia misses out on specials every now and again. Seems regular on the same day as Maint since specials start 1 hour before the server is due to go offline and occasionaly comes back inline with a short time left.

Specials are 5pm to 10pm, Maint is 6pm to whenever. So Tuesday special is rare to see. But that day I was monitoring the Item Shop cause I wanted a Perm Ticket in some toons of mine.

Aqualink

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Wednesday, May 28th 2014, 4:48pm

I can say that this issue has been reported on its way up to the appropriate people and we expect resolution soon.

Thank you for bringing it to our attention. Yes, it is suspected that the maintenance window falls right at the same time of the Tuesday Happy Hour specials thus cancelling it out.

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suprra

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Wednesday, May 28th 2014, 11:05pm

Perhaps it's a good idea to move our specials then?

Maybe you want to bump up the instances closed too... seems gameforge forgot again
Save ThaliaI guess we got saved, now pls stop charging 414 dias for recon vii o.O

SaitoHajime

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Thursday, May 29th 2014, 4:36am

This (the instances problem) was also bumped up, multiple times, but we are not IT department.
I'd like to post better news about your instances too but so far I don't have any. As soon I have any better news I'll surely post them.

----
back to this topic:


As for this special with the backpack ticket: I'm pretty sure the offer was actually online, since I went to AU to check the price for it. But given the maintenance hours I suspect you guys had not more than 1h for it, less if it actually ended before 10pm your time. I must have come online 5-10minutes after the maintenance ended which would be around 9pm your time.

Nontheless, those of you from Thalia who actually wanted to buy the tickets and could not and still want them - please open a ticket on Support about it, we'll see what we can do.

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