You are not logged in.

Credit Card

Applications: [GameMaster: OPEN] | [Volunteer Testers: OPEN]


This forum will be permanently shut down on Friday 13.07.2018
Please copy or save all important information from old forum before they will be deactivated
We have moved to new board. https://forum.runesofmagic.gameforge.com/Come join us.

Wizard123

Beginner

  • "Wizard123" started this thread

Posts: 3

  • Send private message

1

Monday, November 27th 2017, 2:50pm

Credit Card

I

This post has been edited 1 times, last edit by "Wizard123" (Nov 30th 2017, 3:46am)

Aqualink

Team Manager

Posts: 945

Location: /home/aqua

Occupation: Cuddle Chamber Manager

Mood: Mellow

  • Send private message

2

Monday, November 27th 2017, 3:12pm

I would suggest contacting billing support. You can do so here: https://billing.gameforge.com

If you have an account with game support system you can use the same details to login.

Support this way ; RoM Terms of Service ; RoM Forum Rules
Runes of Magic US Team Manager
Thanks to burd for prettiful avatar <3

Wizard123

Beginner

  • "Wizard123" started this thread

Posts: 3

  • Send private message

3

Tuesday, November 28th 2017, 11:51pm

I

This post has been edited 2 times, last edit by "Wizard123" (Nov 30th 2017, 3:45am)

Wizard123

Beginner

  • "Wizard123" started this thread

Posts: 3

  • Send private message

4

Tuesday, November 28th 2017, 11:55pm

Payment problom

My debit visa card was suddenly stopped from being able to be used. Suddenly i have to provide passport photo and ID and send credit card statements? The card i use isn't a credit card, its a visa debit card. Also, i don't even have a passport. I need to have a passport to play RoM? This is crazy. Let me play the game. Why was my credit card payments stopped anyway? Everything is fine with my card and my bank? Whats going on here?


If i try to reply to a reply to a post i make it says i cant!! That is why i had to make a new thread, just to give further details about my problem.

Ok, it looks like my reply went through on previous thread but i was getting strange stop messages saying i cant reply. Sorry for additional thread.

This post has been edited 1 times, last edit by "Wizard123" (Nov 29th 2017, 12:03am)

Sarkas

Event Manager

Posts: 450

Location: Under the Sea

Mood: W00t

  • Send private message

5

Thursday, November 30th 2017, 6:07pm

Volunteer teams have no insight into payment related issues, please contact billing support which you can find here: https://billing.gameforge.com/

Similar threads